Rick Case Hyundai Duluth

I had a poor experience at another dealer, but Rick Case honored the Overstock.com auto price and had an in-stock vehicle that they optioned to my liking. Additionally, on the night of delivery of the new honored the Overstock.com auto price and had an in-stock vehicle that they optioned to my liking. Additionally, on the night of delivery of the new vehicle, Steve met me at the local CarMax shop when I dropped off my former vehicle. Great guy to work with. More

I will highly recommend this dealership, Ken Hinger is great. I traded my 2007 VW Passat and got a great deal on 2011 Sonata Limited. I will invite my friends and family to visit this dealership whe great. I traded my 2007 VW Passat and got a great deal on 2011 Sonata Limited. I will invite my friends and family to visit this dealership when it's time to upgrade their vehicle and they will get the best deal in town. More

Fredd and the staff at Rick Case HYUNDAI was very helpfull in helping me with my purchase of our 2009 toyota camre, great job everyone!I would highly reccomend this dealer and sales person to friends helpfull in helping me with my purchase of our 2009 toyota camre, great job everyone!I would highly reccomend this dealer and sales person to friends,family, and anyone needing a great car buying experience. More

My wife and I were looking for a used Acura TSX. I saw an My wife and I were looking for a used Acura TSX. I saw an internet listing for that auto at Rick Case Hyundai. That dealership is about 40 miles fro My wife and I were looking for a used Acura TSX. I saw an internet listing for that auto at Rick Case Hyundai. That dealership is about 40 miles from our home, so I called the dealership and spoke with one of the managers to see if it would be possible to get the car closer to us. The manager,Joel Thomas, said he would have a salesman drive the car to our home. A couple of hours later, Ken Hinger drove the car into our driveway. He spent over 2 hours with us while we checked the car out & test it. Ken was very patient with us. I finally told Ken that the next morning I would put some money in our checking account, I would drive to the dealership, and we would talk about purchasing the car. The next morning I drove to the dealership, but we couldn't quite reach an agreement, so I thanked them for their time & went home. The next morning, Ken called to say he thought we could come to an agreement, would I come back up to the dealership? Later that day I went back to the dealership and purchased the car. Ken Hinger is a very friendly, patient, & professional salesperson,and I believe he went out of his way to help us buy the car. I will recommend Ken and Rick Case Hyundai to any one I know who is looking to buy a car! THANKS KEN! James M. Snyder More

Very friendly. I did not feel pressured. It was a nice, easy transaction. Steve was very relaxed. Everyone was very professional and easy to work with. I would recommend them to someone looking to get a ne easy transaction. Steve was very relaxed. Everyone was very professional and easy to work with. I would recommend them to someone looking to get a new or used car. The financing person, Karrie was exceptionally knowledgable. thank you all More

Steve was very professional and helpful. He took the time to listen to our needs overall and was very helpful in selecting several cars to choose from. We took several test drives with Steve and found him t to listen to our needs overall and was very helpful in selecting several cars to choose from. We took several test drives with Steve and found him to be very knowledgeable. Bottom line - we had a great experience at Rick Case Hyundai...many thanks all around! More

Fred was very knowledgable on the Santa Fe showing us all of the vehicle's features. I would refer others to this dealership. We have purchased 3 vehicles from Rick Case and plan on continuing doing business of the vehicle's features. I would refer others to this dealership. We have purchased 3 vehicles from Rick Case and plan on continuing doing business with this dealership again when the need for another vehicle arises. More

I live in Richmond, Virginia and I traveled 8 hours to Rick Case Hyundai because they displayed excellent customer service and had the absolute best price for the car I wanted to purchase. I never felt an Rick Case Hyundai because they displayed excellent customer service and had the absolute best price for the car I wanted to purchase. I never felt any pressure to buy and they were willing to sell the car for the price I wanted. Henry Olowu, our sales person, was the best! Professional, courteous and an overall good guy to work with. My husband and I are so pleased with our purchase that we intend to purchase again from Rick Case Hyundai in the future. More

My experience with Rick Case Hyundai was very professinal when purchasing my new 2011 HYUNDAI ELANTRA TOURING. My salesperson Henry Olowu had taken the time to answer all questions I had about buying a Hyund when purchasing my new 2011 HYUNDAI ELANTRA TOURING. My salesperson Henry Olowu had taken the time to answer all questions I had about buying a Hyundai. Very professonal and friendly. The price of the Elantra Touring was what I could afford. Would recommend this dealership. I have not had any servicing so I have no comments regarding the quality of work from the Service Department. More

I purchased my Hyundai Sonata, SE 2.0T in Jan 2011. The car is beautiful, is getting great gas mileage, and is fun to drive, very powerful and extremely responsive. However, it is the sales experience and car is beautiful, is getting great gas mileage, and is fun to drive, very powerful and extremely responsive. However, it is the sales experience and service after the sale that has been so far above my expectations of a New Car Dealer Ship. Every individual I worked with at the time of purchase has shown a personal courtesy and professionalism to phone call (several from my Sales person, Byron Black which has been most helpful)to ask if paperwork had arrived and if there was anything further that they could do for me? The Finance staff called to tell me when they had requested the title and again to see if it had arrived when they expected it to so I could get my tag. I have had occasion to meet and get to know the service staff. They had a loaner car available right on schedule and got me in and out, including the return of my car, on the schedule they promised and all the paperwork was accomplished in a very prompt manner with no fuss. I am equally impressed with Hyundai Corporate. A survey received after the sale was very professional and I feel like my time was well spent in giving them my experience and my pleasure with Rick Case and the service I have enjoyed. I have told several managers at Rick Case how pleased I am with the Dealership and its staff and it is a pleasure to be able to highly recommend their product and dealership with such confidence that mine is not the unusual good experience but I think is what customers can expect and will receive from Rick Case Hyundai. More