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Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,110 reviews
December 15, 2016
Rick Case Employees were very knowledgeable and helpful. At no point did we feel pressured to purchase a vehicle. This was an extremely pleasant experience whil Employees were very knowledgeable and helpful. At no point did we feel pressured to purchase a vehicle. This was an extremely pleasant experience while most of the time purchasing a car can be a burden. More
by fermilbr
Verified CustomerEmployees Worked With
Trey, Henry Olowu, Emmanuel Kubandi, Chelsea Runkel
December 14, 2016
Sonata Good experience. Greeted in a timely matter and were shown vehicles that matched our needs. Came in for multiple test drives. Sales associate was v Good experience. Greeted in a timely matter and were shown vehicles that matched our needs. Came in for multiple test drives. Sales associate was very patient throughout the process. More
by tabelingjrw
Employees Worked With
Daniel Kidd
December 10, 2016
Great Service Nick Policastro and the team at Rick Case Hyundai are awesome. The were able to get me the car that I wanted for the price and rate I requested. The Nick Policastro and the team at Rick Case Hyundai are awesome. The were able to get me the car that I wanted for the price and rate I requested. The 20 year 200,000 mile warranty I received was also a HUGE selling point. Definitely a proud customer and will recommend the to my family!!! More
by mark.yorrick
Employees Worked With
Nick Policastro
December 09, 2016
Excellent I am happy with everything and overall that I went through at the time that I visited the dealership, except about the mechanical breakdown insurance I am happy with everything and overall that I went through at the time that I visited the dealership, except about the mechanical breakdown insurance process. More
by m_a_clara13
December 08, 2016
Thank you for helping me and my family with the purchase of a second job to drive and all of your work you guys are truly a blessing to the community and peopl for helping me and my family with the purchase of a second job to drive and all of your work you guys are truly a blessing to the community and people More
by loveme2782
Employees Worked With
Emmanuel Kubandi, Chong Tennencour, Hamilton Dueberry, Tammy Baker, Dong Kim, Jonathon Kim, Chelsea Runkel, Joseph Padovano, Jennifer Osborne, Regina Gladmon
December 08, 2016
Superb service! Of all the people I have dealt with at Rick Case Hyundai, Tammy Baker and Tony Park are the BEST. In my opinion, they deserve the credit for the succ Of all the people I have dealt with at Rick Case Hyundai, Tammy Baker and Tony Park are the BEST. In my opinion, they deserve the credit for the success of the dealership. They truly care for the customer's well-being. They are very attentive and always resolve any questions, concerns or problems in a most exemplary manner. More
by rubin123
Employees Worked With
Tony Park, Tammy Baker
December 01, 2016
I LOVE THIS PLACE!! The whole Staff took very good care of me and my wife. We loved the experience right from the jump! Kevin Kubandi, Eric Kim, the General Manager and t The whole Staff took very good care of me and my wife. We loved the experience right from the jump! Kevin Kubandi, Eric Kim, the General Manager and the rest of the staff were a true blessing! I am in the military stationed in New Orleans and drove all the way to Atlanta, GA for a new vehicle and me and my wife spent the right time at the dealership and came out with a beautiful vehicle that met beyond our needs!! We love this place and will forever be in business with Rick Case Hyundai! More
by tru.brown24
Employees Worked With
ERIC KIM, Emmanuel Kubandi, Dong Kim, Chris Smith, Jonathon Kim, Regina Gladmon, Gabriel Rodrigues
November 30, 2016
Excellent service Henry October. Was exceptional in explaining the process to my husband and I. Grateful that he has sold us 2 cars in the past 2 years. Great customer Henry October. Was exceptional in explaining the process to my husband and I. Grateful that he has sold us 2 cars in the past 2 years. Great customer service. More
by Carolyn lawson
Employees Worked With
Henry Olowu
November 22, 2016
Wonderul staff Within 3 yrs I am driving my 2nd car I have brought from Rick Case.. Since my experience has gotten better from the first visit vs my 2nd one. I will Within 3 yrs I am driving my 2nd car I have brought from Rick Case.. Since my experience has gotten better from the first visit vs my 2nd one. I will definitely come back to purchase another car in the future. More
by ivegal70
Employees Worked With
Regina Gladmon
November 15, 2016
Excellent deal! This is my second purchase at this Hyundai dealership and I knew we would get great service. Our sales rep. Nick Policastro answered all our questions This is my second purchase at this Hyundai dealership and I knew we would get great service. Our sales rep. Nick Policastro answered all our questions and delivered to our fullest expectations. We are looking forward to bring in our new 2017 ECO Tuscon for its first service. I just got back from the Tuscon first road trip and it performed far better than expected! We are all very happy with the Tuscon including our 3 year old, she can move around very comfortably. Over all great service, fair negotiation, and excellent performing vehicle. More
by nabphotos
Employees Worked With
Nick Policastro
