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Rick Case Hyundai Duluth

Duluth, GA

3.6
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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3180 Satellite Blvd

Duluth, GA

30096

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Showing 1,110 reviews

November 11, 2016

Excellent Staff was excellent and considerate. Sales persons were professional and helpful. I highly recommend Ricky Casey Hyundai for your next vehicle. Great More

by thepaulbeswick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radiya Hartldy, Dale Allen, Hamilton Dueberry
Nov 11, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon Paul- Thank you so much for taking the time to provide us with your feedback. We are so glad our team gave you the experience you deserved. We hope you enjoy your new vehicle and please let us know how else we can help. Thank you for your business and welcome to the Rick Case Family!

November 10, 2016

Awesome Nice place, great service and competitive work work place. Nice place, great service and competitive work place. Nice place, great job and competitive More

by babyanduaku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Kubandi
Nov 10, 2016 -

Rick Case Hyundai Duluth responded

God afternoon- Thank you so much for taking the time to provide us with your feedback. We hope you enjoy your new car and please let us know how else we can help. Thank you for your business and welcome to the Rick Case family!

November 10, 2016

2017 Santa Fe Sport Everyone was very friendly and helpful. They did not try to pressure us into anything we did not want. I had to return to have a trailor hitch install More

by kk2358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Allen & Trey Shumate
Nov 10, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad Kevin was patient and also kept you informed through the whole process. We hope you enjoy your brand new 2017 Santa Fe Sport. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case Family!

November 05, 2016

Financial Coordinator Excellent Salesman who knows his job and who's very professional. Hamilton explained and showed me everything I needed to know about my new vehicle. More

by galen.kirnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamilton Dueberry
Nov 07, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad Hamilton gave you the experience you deserved. Please let us know should you need anything else. Thank you for your business and welcome to the Rick Case family!

November 03, 2016

Excellent Experience! We stopped by several weeks ago to look at a used Santa Fe. Emmanual was the first to greet us and he helped point us in the right direction. We came More

by Mandi DeLaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey , Emmanuel Kubandi
Nov 07, 2016 -

Rick Case Hyundai Duluth responded

Hi Mandi- Thank you so much for your feedback. We are so glad Emmanuel pointed you to the right direction and gave you the experience you deserved. We hope you enjoy your brand new Hyundai Santa Fe. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case family!

October 31, 2016

Need honest pricing Did not enjoy all the stress and haggling to get to the lowest price. Had to have multiple calls and then after they gave me their rock bottom price. More

by wetrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Smith, Chelsea Runkel
Oct 31, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback.We are so sorry about the dissapointment you had at the beginning, but we are glad you ended up having a good experience. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case family!

October 30, 2016

Great Experience I went to rick case Hyundai Duluth on 10/29/16 and it was late. i went in thinking I wasn't going to be able to get a car. I sat down with Desiree Joh More

by john985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Johnson
Oct 31, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad Desiree gave you the experience you deserved and worked things out for you. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case family!

October 28, 2016

One terrible and one good experience I came in twice, the first time the experience was bad and you all are lucky i even came back. I am a first time car buyer and didn't know what to ex More

by bmonts11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Dale Allen
Oct 28, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so sorry about your first dissapointment but at the same time we are glad that Daniel and Dale gave you the experience you deserved. We hope you enjoy your new vehicle and please let us know how else we can help. Thank you for your business and welcome to the Rick Case family!

October 25, 2016

Go to Guys If you are looking to purchase a care and you want a patience, calm, and willing work to get you in the car you desire then Jamel is who wish to work More

by renay322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park, Dale Allen, Jamel Mitchum
Nov 07, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad Jamal and Tony had given you, your daughter and your friends such an amazing experience, just like you deserved it. Please let us know how else we can help. Thank you for your business and for being part of the Rick Case Family!

October 25, 2016

ASK FOR HAMILTON!!! I was able to come in and get the car I desired. Hamilton was expedient and knowledgeable. The follow up and ease of the transaction was pleasant. More

by Nwdrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamilton Dueberry, Chelsea Runkel
Nov 07, 2016 -

Rick Case Hyundai Duluth responded

Good afternoon- Thank you so much for your feedback. We are so glad Hamilton was expedient and knowledgeable giving you the experience you deserved. We hope you enjoy your new vehicle and please let us know how else we can help. Thank you for your business and welcome to the Rick Case Family!

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