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Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,110 reviews
October 25, 2016
Friendly atmosphere Jamal was great and very personable. I felt like I was speaking to a relative working with him and trusted his advice. Made the experience of trying t Jamal was great and very personable. I felt like I was speaking to a relative working with him and trusted his advice. Made the experience of trying to find the right car less stressful! There was another employee that also helped seal the deal for me the day I visited. I can't recall his name but he was another African American man, bald head and wore glasses. He worked with locating cars on other lots. He was the one who actually found the color of the Santa Fe I wanted in white in your Roswell location and had them bring it to Gwinnett! I originally went in to gain some information on the vehicle of my choice and get down payment and financing information. I planned on returning home with my older vehicle then returning in a few weeks. Fortunately enough I left with my new 2017 Santa Fe in "White" the same day! Thank you to everyone that made this a great experience and those who also wished my family well. I recieved horrible news as I was getting approved for the car that my little sister had passed. Your team was very compassionate and attempted to make things even easier on me wrapping up the process. More
by jacobejamez2012
Verified CustomerEmployees Worked With
Jamel Mitchum
October 23, 2016
Great Service, second too none! Blessing was unbelievable and a great great man. Not only was he patient but also help me test drive and layed out all the features and cost. I walked Blessing was unbelievable and a great great man. Not only was he patient but also help me test drive and layed out all the features and cost. I walked out with a brand new car and SFRONGLY suggest anyone looking for a car too go to Rick Case Hyundai and special request blessing. Thanks again! More
by robert.fiscella9
Employees Worked With
Blessing Iyere
October 21, 2016
2017 Hyundai Sonata SE I love this car! It is well- constructed with great technology. The sales person at Rick Case was very attentive and followed through after the sale I love this car! It is well- constructed with great technology. The sales person at Rick Case was very attentive and followed through after the sale. More
by jlroveda
Employees Worked With
Blessing Iyere
October 15, 2016
Hamilton Dueberry is extemely knowledgable and friendly ! Hamilton and R.L. are the right professionals to assist you throughout your Auto purchase. They are experienced, not pushy and a pleasure to work wi Hamilton and R.L. are the right professionals to assist you throughout your Auto purchase. They are experienced, not pushy and a pleasure to work with. I was very surprised the minute you walk in they handed me all the managers Business cards with cell phone's, emails addresses, and a book written by the owner Rick Case about taking care of all his customer's experience. Even more shocking was his business card and CELL PHONE. I'm 65 years old and a pain - I can tell you without reservation after buying 20 plus Autos my experience at Rick Case was Number " ONE" ! More
by Deano
Employees Worked With
R.L. Williams, Hamilton Dueberry
October 14, 2016
Professional Both Salesperson and Manager were extremely professional and helpful in my purchasing the car I was looking for. I would recommend both the dealershi Both Salesperson and Manager were extremely professional and helpful in my purchasing the car I was looking for. I would recommend both the dealership and the staff I worked with to anyone looking to purchase a car in the near future. More
by andyrjacobs
Employees Worked With
Kevin Cook, Trey
October 13, 2016
It was okay. It was okay overall. The process was handled professionally. My questions were answered.I was given helpful information for getting started and going It was okay overall. The process was handled professionally. My questions were answered.I was given helpful information for getting started and going with UBER. More
by Carol Warfield
Employees Worked With
Hamilton Dueberry
October 13, 2016
Keeps you Coming Back The people at Rick Case Hyundai go out of their way to make you comfortable and happy. I enjoyed my time during my purchase and all of the times I hav The people at Rick Case Hyundai go out of their way to make you comfortable and happy. I enjoyed my time during my purchase and all of the times I have been in for service on my older car. Rick Case keeps you coming back for more. More
by skipm2000
Employees Worked With
Regina Gladmon
October 12, 2016
Great experience He was great got me in and out fast explained everything to me about the car. I will gladly return as a customer and send anyone who was looking for a He was great got me in and out fast explained everything to me about the car. I will gladly return as a customer and send anyone who was looking for and automobile his way. Most pleasant experience I've ever had at a car dealership and the best thing about it is that he didn't take hours and hours More
by smcintoshjackson
Employees Worked With
Hamilton Dueberry
October 08, 2016
Gengina Galdmon RENGINA Galdmon HELP me get the right car that I could afford thanks Regina I am loving it 😊😃😆😗?🎈and I love R RENGINA Galdmon HELP me get the right car that I could afford thanks Regina I am loving it 😊😃😆😗?🎈and I love Rick Case Hyundai I well definitely reference my families and friend More
by eneasebrooks64
Employees Worked With
Regina Gladmon
October 02, 2016
Great service Great experience and service through Uber exchange leasing program. The sales person, Hamilton, was very patient and explained everything to get me in Great experience and service through Uber exchange leasing program. The sales person, Hamilton, was very patient and explained everything to get me in a car the same day. Very happy with level of service. More
by jefferycumming
Employees Worked With
Hamilton Dueberry
