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Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,110 reviews
September 30, 2016
Happy Hyundai owner Rick Case has a superior staff that cater's to you from the time you walk in and on your way out. Emanuel is an AWESOME salesman. He's very detailed o Rick Case has a superior staff that cater's to you from the time you walk in and on your way out. Emanuel is an AWESOME salesman. He's very detailed on paperwork to showing me how to work the features in my car. My mom has bought three cars from Rick and will not go to another dealer. We love Rick Case! More
by conswalakw
Verified CustomerEmployees Worked With
Emmanuel Kubandi
September 30, 2016
Great job, great professionals Thanks for everything, I do appreciate the opportunity and kindness that was showing to me during my visit to the dealership, it was extremely excell Thanks for everything, I do appreciate the opportunity and kindness that was showing to me during my visit to the dealership, it was extremely excellent. More
by civy0087
Employees Worked With
none, Joseph Padovano
September 29, 2016
Best sales person This is my second purchase with Rick Hyundai. I had a total loss on my first vehicle and the first person I called was my sales person Emmanuel. I fee This is my second purchase with Rick Hyundai. I had a total loss on my first vehicle and the first person I called was my sales person Emmanuel. I feel very comfortable with him and he has helped in getting me the car I need and want in a timely manner. Anything I need he will assist and tries to accommodate me. Great service! More
by keylasuero911
Employees Worked With
Emmanuel Kubandi
September 28, 2016
Great associate! "Joseph Padovano" This dealership has a great selection of automobiles. They have a nice facility catering to you while you wait. The floor staff are mostly friendly an This dealership has a great selection of automobiles. They have a nice facility catering to you while you wait. The floor staff are mostly friendly and speak, while there were a few who were not so warm and inviting. Joseph Padovano is an excellent associate, the method in which he goes above and beyound is Five Star ????? ! More
by mrcarltonmaddox
Employees Worked With
Hamilton Dueberry, Joseph Padovano
September 27, 2016
Tucson Sport In a nutshell very good selling service from Mr Blessing and his manager. They are very customer oriented. Car delivered in perfect conditions and ser In a nutshell very good selling service from Mr Blessing and his manager. They are very customer oriented. Car delivered in perfect conditions and service at delivery was perfect. The confusion done by finance services will retain me to give a better notice. More
by d_benatti
Employees Worked With
Blessing Iyere
September 27, 2016
My best experience Hamilton Dueberry is a great sales person. He needs a promotion. His customers service is the best. I believe he should train others all over the Atla Hamilton Dueberry is a great sales person. He needs a promotion. His customers service is the best. I believe he should train others all over the Atlanta metro area. More
by sumthinelse77
Employees Worked With
Hamilton Dueberry
September 22, 2016
Excellence - My Hyundai Leasing Tale I researched my car options online, so I was already sold on the Hyundai Elantra when I called Hamilton to make my appointment. He told me everything I researched my car options online, so I was already sold on the Hyundai Elantra when I called Hamilton to make my appointment. He told me everything I needed for the transaction. As I arrived - early as usual - a crew member greeted me at the door, and directed me to Hamilton's desk. Hamilton answered my questions and gave me the information to start my lease. We took a test drive. I felt confident in my choice, so the service crew prepped my vehicle while Hamilton completed the paperwork. Chelsea adeptly handled my financials, then Hamilton gave me a tour and I was on my way. Hamilton checked with me the next day to see if I had additional questions and reminded me that he is available any time I do. I have already recommended Hamilton and Rick Case to everyone who asks. Great Deal! Great Service! Great Crew! I'm a customer for LIFE! More
by sheliat
Employees Worked With
Hamilton Dueberry, Chelsea Runkel
September 22, 2016
Owner Everything went very well. Hamilton Dueberry made sure I was happy with my purchase, also made sure I could work all devices in the car. This was my f Everything went very well. Hamilton Dueberry made sure I was happy with my purchase, also made sure I could work all devices in the car. This was my first new car and i didn't know how to work anything. Im very please with my purchase. Thank you. Eric Manning More
by manning.eric.sr
Employees Worked With
Hamilton Dueberry
September 21, 2016
Great Service !!!! Mr.Dueberry was more than patient with me. I am not easy to please. He got the vehicle I wanted and we made it work. I am pleased with my choice of ca Mr.Dueberry was more than patient with me. I am not easy to please. He got the vehicle I wanted and we made it work. I am pleased with my choice of car.Great Job Hamilton ! More
by valeriejones330
Employees Worked With
Hamilton Dueberry, Terry Mott
September 17, 2016
Felicia Ballet's Review Henry Olowo and Dale Allen really made me feel comfortable with purchasing my new car. Dale was even nice enough to help me share the good news with m Henry Olowo and Dale Allen really made me feel comfortable with purchasing my new car. Dale was even nice enough to help me share the good news with my family on a video chat through the Marco Polo app on my cell phone. It was just like having my family there with me through the whole process and Henry & Dale understood how important that was to me. I appreciate their professionalism and patience with me. The entire experience was a TRUE BLESSING!! More
by feliciam.ballet
Employees Worked With
Henry Olowu, Dale Allen
