Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
September 14, 2016
an unforgettable experience Actually when I enter rick case hyundai, I was a little hesitant, they do about getting my car Fortunately Mr. Emmanuel Kubandi and received me a Actually when I enter rick case hyundai, I was a little hesitant, they do about getting my car Fortunately Mr. Emmanuel Kubandi and received me and made me feel comfort and trust I helped to make the best decision thanks for doing their job with passion and ethics Sugerir More
by emiro
Employees Worked With
Emmanuel Kubandi
September 12, 2016
Smooth, professional, yet personalized! My wife and I leased a brand new 2017 Tucson, and after much consideration, realized that the payments were higher than we had initially calculated, s My wife and I leased a brand new 2017 Tucson, and after much consideration, realized that the payments were higher than we had initially calculated, so we returned a couple days later and the staff I'm sure wasn't happy with this situation; however, they didn't show it, nor did they ever make me feel uncomfortable about it. My salesman Mr. Park, helped me tremendously, and we finally decided on buying a used car with a great deal, and my payments are better than I had asked for. Truly happy with this experience!! I am now a loyal customer, and will continue to purchase future vehicles from Rick Case no matter what brand. More
by Jinakron
Employees Worked With
Chan Il Park (salesman), Eric Kim (finance), Jonathon Kim
September 12, 2016
My new car! The service was good. I have not had to buy a new car in over 10 years and did not remember having to be at the dealership so long (almost 3 hours). I The service was good. I have not had to buy a new car in over 10 years and did not remember having to be at the dealership so long (almost 3 hours). I got the price I wanted and Henry knew his stuff. More
by leandraperkins
Verified CustomerEmployees Worked With
Henry Olowu
September 10, 2016
Over all a pretty good experience. Could have spent more time explaining features. For some reason troble receiving emails at first. Hamilton was always availabe for me when i called him. Leased a car through Uber didn't offer any other options except the 2017 Elantra. I wanted the option of a pre owned more deluxe model. Leased a car through Uber didn't offer any other options except the 2017 Elantra. I wanted the option of a pre owned more deluxe model. More
by kwkurtz44
Employees Worked With
Hamilton Dueberry
September 09, 2016
REGINA KNOCKS IT OUTTA THE PARK REGINA WENT WELL ABOVE AND BEYOND HER DUTY TO SELL ME A VEHICLE.SHE WANTED ME TO HAVE THIS CAR AND DONE HER BEST TO GET ME IN IT.IF IT WASNT FOR HER I REGINA WENT WELL ABOVE AND BEYOND HER DUTY TO SELL ME A VEHICLE.SHE WANTED ME TO HAVE THIS CAR AND DONE HER BEST TO GET ME IN IT.IF IT WASNT FOR HER I WOULD STILL BE SHOPPING AROUND TRYING TO CONVINCE MYSELF THAT I WANTED ONE.REGINA IS A GREAT ASSET TO YOUR COMPANY AND YOU SHOULD BE PROUD TO CALL HER A REPRESENTATIVE OF RICK CASE HYUNDAI....AND GIRL I LOVE MY VELOSTER!!!!!! THANKS AGAIN MAAM More
by ellenburgmike
Employees Worked With
Regina Gladmon
September 07, 2016
Thanks Joshua Thompson We want to thank you for your Excellent Customer Service. It's been a month, Joshua you helped us great deal gave us choices and we are pleased with We want to thank you for your Excellent Customer Service. It's been a month, Joshua you helped us great deal gave us choices and we are pleased with our new car choice I love Hyundai vechicles love my new Tucson. Regards The Taveras More
by Heaven123
Employees Worked With
Joshua Thompson
September 07, 2016
Electric blue Elantra Joseph went above and beyond to make sure that I was satisfied with my purchase and that my experience with buying my first car went off without a hit Joseph went above and beyond to make sure that I was satisfied with my purchase and that my experience with buying my first car went off without a hitch. More
by kstarli
Employees Worked With
Joseph Padovano
September 04, 2016
My review Rick case Overall good experience with DK. He listened to our needs and was very helpful in the lease experience thank you. He was helpful in the follow up beyo Overall good experience with DK. He listened to our needs and was very helpful in the lease experience thank you. He was helpful in the follow up beyond the on site experience. More
by dvdford
Employees Worked With
Dong Kim
September 01, 2016
The sales people (Josh, Blessing) are very professional. I was in the area for servicing my previous car. Happened to look in this dealership and was persuaded it might be smart to throw in the towel and re I was in the area for servicing my previous car. Happened to look in this dealership and was persuaded it might be smart to throw in the towel and replace my old car. At this point I am so glad I did. More
by Joe
Employees Worked With
Josh, Blessing Iyere
August 27, 2016
Friendly and Competent Glad to have gotten a deal with this dealership, recommend anyone looking for quality and friendly service to pay them a visit!! The Sales Rep's are p Glad to have gotten a deal with this dealership, recommend anyone looking for quality and friendly service to pay them a visit!! The Sales Rep's are professional, experienced and reliable! Thumb's Up!! More
by charlesubanisr
Employees Worked With
Blessing Iyere
