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Rick Case Hyundai Duluth
Duluth, GA
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,112 reviews
September 01, 2016
The sales people (Josh, Blessing) are very professional. I was in the area for servicing my previous car. Happened to look in this dealership and was persuaded it might be smart to throw in the towel and re I was in the area for servicing my previous car. Happened to look in this dealership and was persuaded it might be smart to throw in the towel and replace my old car. At this point I am so glad I did. More
by Joe
Employees Worked With
Josh, Blessing Iyere
August 27, 2016
Friendly and Competent Glad to have gotten a deal with this dealership, recommend anyone looking for quality and friendly service to pay them a visit!! The Sales Rep's are p Glad to have gotten a deal with this dealership, recommend anyone looking for quality and friendly service to pay them a visit!! The Sales Rep's are professional, experienced and reliable! Thumb's Up!! More
by charlesubanisr
Verified CustomerEmployees Worked With
Blessing Iyere
August 27, 2016
Hamilton Dueberry Ha.ilton was personable & professional. I was going to go to the Nissan dealership but Hamilton won me over with his personality. I'm not happy with t Ha.ilton was personable & professional. I was going to go to the Nissan dealership but Hamilton won me over with his personality. I'm not happy with the size I was forced to with the aubergine program but it is what it is. I would advise others against the Xchange lease with its limited vehicles. More
by tonybrown0592
Employees Worked With
Hamilton Dueberry
August 26, 2016
Sales Person Review Blessing is very professional. He's understanding and great to work with. Great doing business with him. He's an excellent person. He's an excellent p Blessing is very professional. He's understanding and great to work with. Great doing business with him. He's an excellent person. He's an excellent person. The dealership needs to keep people like him here. They will be very satisfied with what they choose and leave out happy. He does not rush you into an offer you do not want. He is very reliable. More
by 2brown90
Employees Worked With
Blessing Iyere
August 26, 2016
Blessed by blessings I am very grateful for Blessings for doing everything in his power to make it possible for me to have my car. He was amazing and made me feel like it I am very grateful for Blessings for doing everything in his power to make it possible for me to have my car. He was amazing and made me feel like it really mattered to him that I get what I needed. More
by trodriguez0405
Employees Worked With
Blessing Iyere
August 26, 2016
Martha Gallardo Great customer service. Worked well with my situation. I know you guys really put forth a lot of effort to get me into the car that I wanted. Great customer service. Worked well with my situation. I know you guys really put forth a lot of effort to get me into the car that I wanted. More
by martha.gallardo17
Employees Worked With
Eric kim, Blessing Iyere
August 25, 2016
A surprising experience at a car dealership I have been to many car dealerships in the past, but my experience at your location is by far the best. The guys at the front desk were very friendly I have been to many car dealerships in the past, but my experience at your location is by far the best. The guys at the front desk were very friendly and made me feel welcome. Hamilton knew exactly what to do and moves in excellence during the entire process. A great multi tasker!! I was really impressed with how smooth the process was. More
by vivtaylor39
Employees Worked With
Hamilton Dueberry
August 23, 2016
Exceptional The service department at Rick Case hyundai is exceptional. They are knowledgeable and friendly. Always a pleasure . I will recommend the team at Ric The service department at Rick Case hyundai is exceptional. They are knowledgeable and friendly. Always a pleasure . I will recommend the team at Rick Case hyundai More
by Tarita
Employees Worked With
Tony Park, Hamilton Dueberry, Tammy Baker
August 23, 2016
Acomidating Hamilton made me feel very comfortable and he did quality professional job i was quite satisfied with his work edicit i would definitely recommend Ric Hamilton made me feel very comfortable and he did quality professional job i was quite satisfied with his work edicit i would definitely recommend Rick Case More
by jamesyoungjy380
Employees Worked With
Hamilton Dueberry
August 22, 2016
Excellent I had a very good experience buying my car from him read the salesman there you show professionalism and always greeted me and my family with a smile I had a very good experience buying my car from him read the salesman there you show professionalism and always greeted me and my family with a smile and took care of any problems that we had thank you for his great service have a good day More
by slf1110
Employees Worked With
