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Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,110 reviews
August 18, 2016
Customer service Great team I would recommend everyone to this dealership they are professionals and are always willing to help with any concerns that you may have the Great team I would recommend everyone to this dealership they are professionals and are always willing to help with any concerns that you may have they are the best . More
by tellisrholloway
Verified CustomerEmployees Worked With
Hamilton Dueberry
August 18, 2016
LAST CHANCE SHOP! We went to 4 other places that either denied us or wanted money down or was just a ridiculous price (come on KIA Car land 35k for a 15k car) Anyway I We went to 4 other places that either denied us or wanted money down or was just a ridiculous price (come on KIA Car land 35k for a 15k car) Anyway I didn't think they could get me in the car I WANTED instead of what they said i could afford, but they did and I thank you Rick Case Hyundai! More
by mark whelchel
Employees Worked With
Toma Lozada
August 12, 2016
Great place to buy a car Regina helped me so much. Wasn't planning to buy till later but Regina showed me this Tucson that was in my budget after I found out that my Elantra n Regina helped me so much. Wasn't planning to buy till later but Regina showed me this Tucson that was in my budget after I found out that my Elantra needed more work. Regina best ever salesperson. I just went back to trade my other car and she helped me again. All done within two weeks. Love Regina. If you need a car ask for her. More
by Bob
Employees Worked With
Tony Park, Dale Allen, Regina Gladmon
August 11, 2016
Sales The Salesperson, GM, and sales manager were very professional and helpful. I would use this dealership again due to its staff in the sales department The Salesperson, GM, and sales manager were very professional and helpful. I would use this dealership again due to its staff in the sales department More
by facinell
Employees Worked With
Henry Olowu
August 11, 2016
Great Service Department and Dealershsip Although I live 40 miles from Rick Case Hyundai and have a Hyundai dealership 10 miles from our home, we choose to drive to Duluth, GA! Why? The peo Although I live 40 miles from Rick Case Hyundai and have a Hyundai dealership 10 miles from our home, we choose to drive to Duluth, GA! Why? The people there are wonderful and helpful, They are knowledgeable, courteous, respectful.....and they even know my name. They smile whenever they greet old or new customers. More
by Charlene Woods Silvernail
Employees Worked With
Henry Olowu, Tony Park, Chong Tennencour, Tammy Baker
August 11, 2016
Another successful experience Though Mr Kubandi is my primary salesperson when I come to the Duluth location, I am always greeted and treated equally by all persons in the building Though Mr Kubandi is my primary salesperson when I come to the Duluth location, I am always greeted and treated equally by all persons in the building and I want to give kudos to everyone there in every department bc they all work together and are always courteous, friendly and informative. Great team of ppl from top to bottom. More
by Medic_1
Employees Worked With
Trey in finance, Emmanuel Kubandi
August 11, 2016
Rick Case Dealership Review Our sales person, Courtney, was new but very nice to deal with. Her manager, Matt, was also professional. I would give this dealership an above-averag Our sales person, Courtney, was new but very nice to deal with. Her manager, Matt, was also professional. I would give this dealership an above-average raining and recommend it to others. More
by fauowl
Employees Worked With
Courtney Pemberton, Dale Allen
August 10, 2016
Hyundai Very satisfied. Chris Gaines was professional, knowledgeable and worked to make sure I was satisfied in my purchase and got what I wanted. I would cho Very satisfied. Chris Gaines was professional, knowledgeable and worked to make sure I was satisfied in my purchase and got what I wanted. I would choose him again to buy a car from. More
by pinkfink510
Employees Worked With
Chris Gaines
August 09, 2016
Great Dealershiip Have purchased 5 cars from this dealer, John Henry specifically. Every experience, including service, has been a positive one. Service is consistently Have purchased 5 cars from this dealer, John Henry specifically. Every experience, including service, has been a positive one. Service is consistently done in a timely manner. More
by kgordon
Employees Worked With
Tony Park
August 09, 2016
Unsatisfactory Customer service The customer service is very poor. The people that works here. Does not care about your time . I came down here 3 times and still waiting on an custom The customer service is very poor. The people that works here. Does not care about your time . I came down here 3 times and still waiting on an customer service person right now More
by ChynaWhite
Employees Worked With
Don't know her name sign über contracts , Hamilton Dueberry
