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Rick Case Hyundai Duluth
Duluth, GA
1,110 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,110 reviews
July 07, 2016
Review Salesperson Joseph Padovano was extremely professional, very informative and friendly. Very knowledgeable of the product. Will definitely refer any fa Salesperson Joseph Padovano was extremely professional, very informative and friendly. Very knowledgeable of the product. Will definitely refer any family, friends or coworkers looking to purchase a vehicle. More
by mistertd72
Verified CustomerEmployees Worked With
Joseph Padovano
July 05, 2016
Regrets. Uneasy transactions. JT was very rude and disrespectful . This is my second time buying a car through this dealership and most likely my last. I pur Uneasy transactions. JT was very rude and disrespectful . This is my second time buying a car through this dealership and most likely my last. I purchase my car last night and upon making simple requests was treated nasty by JT and today when I went in he was very nasty to me to the point where I was completely disguised and regretted not going somewhere else to purchase my vehicle ... More
by Xbranch
Employees Worked With
JT Owens
June 28, 2016
Family I've been coming to this dealership for years. I bought my first, second, leased my third, and purchased my lease last week. I have to keep mentioning I've been coming to this dealership for years. I bought my first, second, leased my third, and purchased my lease last week. I have to keep mentioning that I travel from Dunwoody to this particular location because there is obviously something about the people and the level of service I am given. More
by alitro77
Employees Worked With
Daniel, Chong Tennencour, Dale Allen, Terry Mott
June 25, 2016
Nice ..they was good and I was very happy about my new car...everyone was very helpful.... Everyone was quick and fast...I will have my friends and family. ..they was good and I was very happy about my new car...everyone was very helpful.... Everyone was quick and fast...I will have my friends and family...to go to them for a car... More
by chernice3303
Employees Worked With
Richard Williams
June 24, 2016
Fast and Easy From the sales to finance staff. No haggling experience which made buying a car fun again. Would highly recommend Rick Case Hyundai to other buyers. From the sales to finance staff. No haggling experience which made buying a car fun again. Would highly recommend Rick Case Hyundai to other buyers. More
by tadhunyo
Employees Worked With
Trey Shumake, Tony Park, Dong Kim
June 24, 2016
best experience ever To anyone that is looking for the best experience in purchasing a vehicle, the best place to come is here and ask for Emmanuel kabandi. i can give you To anyone that is looking for the best experience in purchasing a vehicle, the best place to come is here and ask for Emmanuel kabandi. i can give you my word that he will help you leave with a great vehicle, great price, an not only that he will never make you feel pressured or forced into anything you dont want. Emmanuel thank you so much More
by hazmin_cindy
Employees Worked With
Emmanuel Kubandi
June 19, 2016
Shakir Yates experience Everyone was professional and worked with me. I was nervous but everyone there was very friendly and helpful. I would recommend this dealership to Everyone was professional and worked with me. I was nervous but everyone there was very friendly and helpful. I would recommend this dealership to friends and family. More
by shakiry09
Employees Worked With
Jonathon Kim, Blessing Iyere, Kelly Smith
June 17, 2016
excellent From the very first time I met Hamilton Dueberry I was treated as a valued customer.He made sure that everything I needed to be ready to ride away wit From the very first time I met Hamilton Dueberry I was treated as a valued customer.He made sure that everything I needed to be ready to ride away with my car was already there. Honestly, this is the best customer experience I have ever had. I will definitely spread my experience to others about Hamilton Dueberry at Rick Case Hyundai! Thank you Hamilton! More
by egouldiii
Employees Worked With
Hamilton Dueberry
June 15, 2016
My New Ride Everyone here was very professional and friendly.They greeted me as soon as I got out of my vehicle. Emmanuel was so pleasant, I brought my sister and Everyone here was very professional and friendly.They greeted me as soon as I got out of my vehicle. Emmanuel was so pleasant, I brought my sister and she wanted some popcorn for waiting so long and he made sure they made her some and gave her a Rick case umbrella. More
by mzkeyy
Employees Worked With
Emmanuel Kubandi
June 13, 2016
Good Experience . Professional, Courteous and reasonable The dealer offered good deals through a low pressure professional sales process. The Sonata had the features i wanted at a price that fit my budget. T The dealer offered good deals through a low pressure professional sales process. The Sonata had the features i wanted at a price that fit my budget. The courtesy and professionalism was outstanding More
by Craig Wiley
Employees Worked With
Chis Gaines, Richard Williams, Dong Kim
