Rick Case Hyundai Duluth

horrible experience I purchased a Jeep Compass from this dealership and was not happy with the service. I purchased the car on a Thursday and was told it would be ready f I purchased a Jeep Compass from this dealership and was not happy with the service. I purchased the car on a Thursday and was told it would be ready for pick up on Friday. I returned Friday to pick up the vehicle and was told they had to order some parts for it and it wont be ready to Monday. I was given a loaner car to drive. When I picked up the vehicle and inspected it the vehicle was not cleaned properly, the gate to my door did not work properly and is dangerous, the windshield wiper was hanging down and needed to be replaced, I was told by the sales manager i would get a full tank of gas. I got less than a quarter tank of gas( i took a picture of the fuel gauge), by the time i got to work the gas the light was on. I was told by the sales manager and his boss that they would not pay for the additional repairs after i signed the contract. I have purchased 3 cars from Rick Case and I will NEVER buy another car from here again after this. More

Great Experience I received excellent service at this dealership and my salesperson, Blessing, was extremely helpful! I would recommend and will purchase a car here i I received excellent service at this dealership and my salesperson, Blessing, was extremely helpful! I would recommend and will purchase a car here in the future. More

Absolutely Great Experience! Having just returned to the workforce after a long, long period of time, I really appreciated the attention I received from Blessing Iyere (my salespe Having just returned to the workforce after a long, long period of time, I really appreciated the attention I received from Blessing Iyere (my salesperson). He was diligent to ensure I was heading to my appointment and greeted my family appropriately when we arrived. We were offered refreshments, a personal seating area, and had our questions answered. Additionally, we were greeted by the floor manager and given a business card of every person that could ensure our satisfaction, including the direct line to Mr. Rick Case himself. We, too, received a book detailing the core values of the Case Family. How about that? I was a little hesitant about the condition and 200K+ mileage of my trade, but Blessing assured me that all would be fine and it was. We test drove two vehicles-one used, one new- and I opted for the new vehicle. I stressed the fact that having being displaced for so long in the workplace that I really needed a dependable car that would make sure I kept my new job. They did just that...I drove off the lot in my brand new 2016 model and I love it. It really is a sigh of relief in a world of so much uncertainty. Thank you Rick Case. Thank you Blessing and your team. More

Excellent Service!! As always, the Service Team was fantastic!!! Tammy, Tony and Ms. Chong always take good care of me and make me feel welcome. The technicians at this As always, the Service Team was fantastic!!! Tammy, Tony and Ms. Chong always take good care of me and make me feel welcome. The technicians at this dealership are top notch and the overall experience was outstanding. I purchased my vehicle at this dealership and would not think of taking it anywhere else because the Service Team is go good. Keep up the good work guys and thank you. Lois More

Purchased with ease From the moment I contacted the dealership until I drove off the lot with my new car; I purchased with ease with the help of my salesman Emmanuel! From the moment I contacted the dealership until I drove off the lot with my new car; I purchased with ease with the help of my salesman Emmanuel! More

The Best Experience I was given adequate service. I would recommend Emmanuel and the Rick Case staff to any one of my friends that are serious about purchasing or leasing I was given adequate service. I would recommend Emmanuel and the Rick Case staff to any one of my friends that are serious about purchasing or leasing a vehicle. More

great I had a great experience and Joseph is an awesome salesman and very thorough. He is patient and willing to help make the time at the dealership apprec I had a great experience and Joseph is an awesome salesman and very thorough. He is patient and willing to help make the time at the dealership appreciated. I've also learned more about Hyundai in general which is enlightening and enriching. More

Hyundai Review Regina was great to work with and I appreciated her efforts on my behalf. She was very personable and an absolute pleasure to work with. Simply the Regina was great to work with and I appreciated her efforts on my behalf. She was very personable and an absolute pleasure to work with. Simply the BEST!!!! RL Williams was very professional and very detailed. Gabriel Rodrigues assisted Regina briefly at the end with me and was good and a future up and coming sales star. As for the Service team needs to step it up as Tammy Baker (Service Manager) is awful and not a good representative of customer service. It would have been nice for the service person (she wasn't memorable either) who initially checked me in to congratulate me on my purchase. Of course, that didn't happen and she was probably following in Tammy's training...NOT GOOD. More

Excellent customer service satisfaction. My experience was great. The teamwork and customer service was top of the line...... I will refer my friends for all there car needs. RICK CASE HYUNDA My experience was great. The teamwork and customer service was top of the line...... I will refer my friends for all there car needs. RICK CASE HYUNDAI DULUTH, GA. More

Kelly was WONDERFUL!!!!!! She is truly a people person and she goes above and beyond to help you get the car that you want. The process was long and tiri was WONDERFUL!!!!!! She is truly a people person and she goes above and beyond to help you get the car that you want. The process was long and tiring but she kept you at ease to make the process a breeze. Thanks Kelly, I am enjoying my new car More