Rick Case Hyundai Duluth

Experience not recommended Today I went to this dealer to try to get a price of an SUV for a 36 month lease. A salesman greeted me and of course he had to go see a manager to g Today I went to this dealer to try to get a price of an SUV for a 36 month lease. A salesman greeted me and of course he had to go see a manager to get the price. My English is good, however I asked if anyone spoke Spanish, no one there did. I gave them more than enough information to put a deal together but they chose to wait for an appointment Wednesday with my husband, and refused to give me a price today. I felt they were treating me as a second class citizen, even though I am a full citizen, own my own business here, and I was ready to make a deal. I will not go back to this dealer because of the way I was treated. I NOT RECOMEMENDED this dealer if you look diferent than the people work there!!! More

outstanding customer service This was one of my most pleasurable large purchase in along time, the sales person was very careful in listening to the wants and provided top service This was one of my most pleasurable large purchase in along time, the sales person was very careful in listening to the wants and provided top service, I think it was just a wonderful experience because its hard to find good customer service these days everyone is in a rush these days not realizing we all work hard for our money and need too take time to listen to the customer. Thank you More

Great experience! Will tell all of my friends! Mike was very informative, friendly, and professional! At no point did I feel any pressure from him to buy as has been my experience with almost every Mike was very informative, friendly, and professional! At no point did I feel any pressure from him to buy as has been my experience with almost every other dealership I've ever dealt with, which is a major contributing factor to the purchase of my 2014 Hyundai Tuscon. Dale in the the finance department was friendly and professional as well. This is the first car I've purchased in quite a while and Mike and Dale left me feeling like I was in good hands and not just a number. I feel comfortable saying that I will be doing further business with Rick Case Hyundai in the future and not just for vehicle maintenance. I will also be sure to recommend them to any of my friends looking for a new car. More

We purchased a Tuson on 10/17/2014. The staff was very pleasant, Henry was very knowledgeable about the car we chose. He answered all questions to our satisfaction. If the service depa The staff was very pleasant, Henry was very knowledgeable about the car we chose. He answered all questions to our satisfaction. If the service department is as good I would say we couldn't be happier with a car purchase. More

Your car is ready NOT!!!! Marty was my nightmare when I bought a used Equus..Marty would call and tell me my car is ready for delivery. One time I went to pick up the car and f Marty was my nightmare when I bought a used Equus..Marty would call and tell me my car is ready for delivery. One time I went to pick up the car and found out the car had not even been in for reconditioning service. I was told to drive back to Suwanee and return in 2 hours to pick up the car as it would be ready. I go to pick up the car and was told to go to a gas station and put some gas in the tank. I thought you said the car was ready.???????? This is my second car purchased at Rick Case Hyundai in Duluth and it will be my last. Hurry, Your Car Is Ready!!! Put down your coffee cup Marty and do your job so as to get your cars READY when promised. More

Bought a 2013 Altima one key, no gas I bought a 2013 Altima from this dealership, great car, great price. Hamilton was helpful as much as he could. Once the paperwork was signed and went I bought a 2013 Altima from this dealership, great car, great price. Hamilton was helpful as much as he could. Once the paperwork was signed and went to pick up my car, It had $15 dollars of gas in it, when i test drove it, it was on E. Once he handed me my key, there was only one. When I asked about the spare, he responded with contacting the previous owner a couple times and thats it. So now I'm stuck with one key, and $15 dollars in gas. Hamilton was ok, dealer policy sucks. Will not return for further business or refer. More

My First Car Purchase I exchanged my 2001 Hyundai Sonata with Mr. William Wright using Rick Case Hyundai's Vehicle Exchange Program. He introduced my boyfriend and I to the I exchanged my 2001 Hyundai Sonata with Mr. William Wright using Rick Case Hyundai's Vehicle Exchange Program. He introduced my boyfriend and I to the entire staff, who were extremely polite and helpful. Mr. Wright stayed within our budget, making sure that we only browsed cars within an affordable price range. Both he and Mr. Jose Piscoya, our finance manager, worked very hard to make our budget possible. Mr. Wright was informative of the Exchange Program and also very reassuring of my purchase . Overall, I had an enjoyable experience and am extremely grateful. I will be recommending Rick Case Hyundai to anyone I know that wants to purchase a car. My boyfriend and I love our 2013 Elantra and look forward to any future ventures with Rick Case Hyundai. More

Awesome Salesman E. Kubandi This is my first time writing an online review, and I was moved to do this after my experience with Mr. Emmanuel Kubandi, a Sales-Professional at Rick This is my first time writing an online review, and I was moved to do this after my experience with Mr. Emmanuel Kubandi, a Sales-Professional at Rick Case Hyundai in Duluth. I spent quite a few weeks searching for my new vehicle and spoke to him several times, on some options. He was extremely patient with me, while I test-drove vehicles alone and with my family. I'd visited other dealerships, but just didn't feel right about them. Mr. Kubandi is a real treasure to Rick Case, and I am very happy he was there to assist me. More

Outstanding, Professional, and Very Knowable Salesmen It was approximately 4 weeks ago, I was greeted by two very friendly salesmen, Mr. Richard L. Williams and Mr. William Wright. Both salesmen were ve It was approximately 4 weeks ago, I was greeted by two very friendly salesmen, Mr. Richard L. Williams and Mr. William Wright. Both salesmen were very professional and knowledgeable about the SUV I at was eyeing. As I was checking out the 2014 SantaFe Sport, they explained the SUV's handling, functions, and packages. Before leaving the dealership lot, these two salesmen had given me a lot information to make an informed decision. My experience of shopping for my first car alone was top of the line, thanks to Mr. Williams and Mr. Wright. I can truly say that there was no truth to all the negative talk I heard about how salesmen treat females looking to purchase a car. I was not ready to make a decision that day, because I wanted to pray about this major purchase. They understood and was not pushy, so I left with the confidence of knowing I would return to make my purchase from Mr. Richard Williams and/or Mr. William Wright. THANKS SO VERY MUCH, I LOVE MY "RED" SANTA FE SPORT. More

My experience with Hyundai My first experience with Hyundai Dealer and Mr Park, Sales Rep and Jose the Finance Manager was excellent. He helped me find the right car for budget My first experience with Hyundai Dealer and Mr Park, Sales Rep and Jose the Finance Manager was excellent. He helped me find the right car for budget , Yet Elantra coupe was very nice car for the money. I love it so far and I will remember the good memory of your dealership and I will certainly recommends to people I know. Thank you so much!! More