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Rick Case Hyundai Duluth
Duluth, GA
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,112 reviews
November 24, 2013
I am writing this review because of the wonderful experience that I had purchasing a car at Rick Case Hyundia.Phillip Stancil is an outstanding professional salesman.I would recommend anyone to to do experience that I had purchasing a car at Rick Case Hyundia.Phillip Stancil is an outstanding professional salesman.I would recommend anyone to to do business with him.He explained everything extremely well. I never had a salesman this great. More
by Gohard33
November 24, 2013
I came in to help my daughter find a car that was right for her and her needs and we came across the santa fe and it fit her prrsonality and style it was classy and elegant. for her and her needs and we came across the santa fe and it fit her prrsonality and style it was classy and elegant. More
by nanette12
November 23, 2013
i had been to ten other dealerships that day and i was over it. From the moment that i walked in, the manager steve was on top of things trying to find a car for me to test drive and getting hooked up wit over it. From the moment that i walked in, the manager steve was on top of things trying to find a car for me to test drive and getting hooked up with a great salesmen. Trent was very knowledgeable and patient. I never felt rushed to buy. He made my decision so much easier. trent was awesome every step of the way More
by djanae93
November 23, 2013
I visited Rick Hendricks today to look at the new Sants Fe. Dewayne approached me promptly asking if I needed help. I had some questions about the vehicle and he did a great job telling me all about it. He Fe. Dewayne approached me promptly asking if I needed help. I had some questions about the vehicle and he did a great job telling me all about it. He was very patient and didn't try to push me into doing anything I wasn't ready to do. I did not purchase the vehicle today, but I will be going back to see Dewayne when my wife and I are ready to buy our new car. Great experience. More
by longomichael0
Employees Worked With
Dewayne Cherrington
November 23, 2013
Service was great. they took care of my needs while considering my budget. I had a great experience. Will recommend them to my friends. Visit Rickcase Hyundai duluth considering my budget. I had a great experience. Will recommend them to my friends. Visit Rickcase Hyundai duluth More
by realtyup
November 23, 2013
My sales person was great , she helped me find what I wanted and the price budget I was in. took time with me unlike some other places I had visited that week. Had problem with manger but that was taken wanted and the price budget I was in. took time with me unlike some other places I had visited that week. Had problem with manger but that was taken care of . Thanks More
by chass123
November 23, 2013
I purchased a Hyundai Genesis from Jessica Bell The sales associate was very patient and helpful during the purchase of my vehicle. She took time with me in helping me select the vehicle and was able sales associate was very patient and helpful during the purchase of my vehicle. She took time with me in helping me select the vehicle and was able to get a me a very good price for the vehicle. When I left the dealership I was very happy customer and would recommend this salesperson and this dealership to anyone I knew that wanted to purchase a new vehicle. More
by Tammiet
November 23, 2013
My service at Hyundai was really great. My salesman was Mr. Dewayne Cherrington and helped me so much. I am enjoying my new Mazda i3sport. I have been shopping around looking for a great car, and ended up Mr. Dewayne Cherrington and helped me so much. I am enjoying my new Mazda i3sport. I have been shopping around looking for a great car, and ended up dealing with some really bad dealers who only seemed to hassle me. He provided quality service and made me feel comfortable about my buy. Everyone there was really kind and treat the customers very well. More
by mullenam
Employees Worked With
Dewayne Cherrington
November 23, 2013
This was our 4th Hyundai in 4 years - we first traded in our Mini, and purchased an Elantra, eventually upgrading to a Sonata, then Sonata S. After that, we upgraded to a Sonata, which Mike handled the tran our Mini, and purchased an Elantra, eventually upgrading to a Sonata, then Sonata S. After that, we upgraded to a Sonata, which Mike handled the transaction at that time and the following 2 times to just recent. We've enjoyed the true Southern hospitality by Mike and his fellow employees, and never felt hassled or pushed into a deal. Everyone was truly professional, and a joy to work with. Through the years, we've had the free maintenance plan, and have absolutely loved the staff back there, and the time spent waiting was great due to a 42" tv in the waiting room (always a game on or news...awesome) and WI-FI. As for Mike - my wife and I have bought 3 cars in 3 years from him...there's a reason why we keep going back. I highly recommend Mike to anyone who is in the market to purchase a car. His vast knowledge of Hyundai's and how they compare to others in their market is worth listening to. We highly recommend a Hyundai as well...as the years progress, they keep getting better, AND keep their value!!! More
by joshuabazzetta
