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Rick Case Hyundai Duluth
Duluth, GA
1,109 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,109 reviews
April 22, 2013
I visited Rick Case Hyundai in Duluth for a new car. Everyone was helpfull, especially Manish. Dealership was very clean. I would recommend to family and friends. Everyone was helpfull, especially Manish. Dealership was very clean. I would recommend to family and friends. More
by Bulmer7
April 21, 2013
I've used this dealership since I purchased my Sonata in 2010 from Carmax and I've always had a good experience. The service representatives always recommend the appropriate services to keep my car in go in 2010 from Carmax and I've always had a good experience. The service representatives always recommend the appropriate services to keep my car in good shape. They also always have a special going and offer me the best rates for the services I receive. More
by augustusseir
Employees Worked With
Tony Park
April 20, 2013
Excellent customer service Fantastic sales sevice Excellent customer service Fantastic sales sevice Freindly and no pressure sale experience Good financial experience Knowledge and helpful sales Excellent customer service Fantastic sales sevice Freindly and no pressure sale experience Good financial experience Knowledge and helpful sales person Financial assistance was superb. I More
by markheydsri
April 19, 2013
I just bought my new 2013 Hyundai Elantra GLS and he has been the most pleasant sales person I ever had. I will definetely recomend him to all my friends and family. been the most pleasant sales person I ever had. I will definetely recomend him to all my friends and family. More
by bradenconde
Employees Worked With
Manish Rajpurohit
April 17, 2013
Excellent Service. Very honest in dealing with customers. Everything we negotiated by phone has been done when we got to the dealership. Patience. Positive attitude. Everything we negotiated by phone has been done when we got to the dealership. Patience. Positive attitude. More
by valentinrusu
April 17, 2013
The customer service is the best I have seen from a dealership in a long time. Tony was great and has continuously help me to try to fix my car troubles. He gave me great help and this was the first t dealership in a long time. Tony was great and has continuously help me to try to fix my car troubles. He gave me great help and this was the first time having him help me. More
by ijw102
Employees Worked With
Tony Park
April 16, 2013
The service department was very helpful and thorough. The service was streamlined and they got me in & out very quickly.The waiting area is also top notch... I highly recommend them. service was streamlined and they got me in & out very quickly.The waiting area is also top notch... I highly recommend them. More
by vidalia1
Employees Worked With
Tony Park, Tony Park
April 13, 2013
I was in for a oil change and tire rotation I was greeted by a nice service guy I was in and out within 30 minutes. He even put windshield washer fluid in my car. I had my grandson with me one of the emplo by a nice service guy I was in and out within 30 minutes. He even put windshield washer fluid in my car. I had my grandson with me one of the employees gave him a dollar so he could get a snack from the vending machine, I thought that was very special. Overall I had a great experience. More
by kylefc
Employees Worked With
David Santos
