Rick Case Hyundai Duluth

This experience buying my new Hyundai Sante fe Sport at Rick Case was the best car purchasing experience I've ever had. I want to thank all of the people who made sure I got exactly the vehicle I wanted an Rick Case was the best car purchasing experience I've ever had. I want to thank all of the people who made sure I got exactly the vehicle I wanted and were great to me. Thanks especially to Curtis Wilson, who was awesome. He has followed through with me completely and made me feel confident that I selected this dealership. More

First car purchase! White 2010 Honda civic coupe. Enough room In The back. Cute car! Super exciting and overall good experience! Very excited to drive around town. Recommended! Thanks Manish! room In The back. Cute car! Super exciting and overall good experience! Very excited to drive around town. Recommended! Thanks Manish! More

Great experience and was willing to work with us. Manish was very friendly and was willing to work with us on price. He is a great salesman! was very friendly and was willing to work with us on price. He is a great salesman! More

They got me in and out right away with little trouble and helped me understand my credit better . Thanks Rick Case for all your support helped me understand my credit better . Thanks Rick Case for all your support More

Great experience very polite people. It was and is a great place for first starters to get a car and a great deal. Not all the people that work there are as great as our team but most are. great place for first starters to get a car and a great deal. Not all the people that work there are as great as our team but most are. More

From the first email communication to the final explanation of the Genesis’ features, Manish was terrific in his demeanor and his willingness to respond to our needs. Prior to our visit to the Dul explanation of the Genesis’ features, Manish was terrific in his demeanor and his willingness to respond to our needs. Prior to our visit to the Duluth location Manish maintained contact with us to ascertain the color, interior and features we were searching for in a vehicle. Upon arrival, Manish had familiarized himself with the vehicles that met our criteria and ensured each car was available for viewing as well as a test drive when appropriate. At no time during the sales process were we rushed or “pushed” in a certain direction. Manish responded to all questions with straight, honest answers. The negotiation process still maintains the old school approach of checking with a manager, etc. I suppose this business model works, or a less intimidating process would be implemented. Once a price was agreed upon, Karrie in Finance could not have been more pleasant to work with to end the sales process and move toward ownership. Karrie is extremely knowledgeable of the process and the correct forms and government red tape that must be followed. Her knowledge extends beyond the rules and regulations for George. Karrie had prepared all the paperwork for a Kentucky registration and license. Everything was in order and ready for quick signatures. In short, I would highly recommend the dealership of Rick Case Hyundai for the largest selection of Genesis vehicles east of the Mississippi and perhaps in the country. The services provided by Manish and Karrie make the experience rewarding for everyone. We will be back in the future, it is well worth the drive from the mid-west. Bill Boggess More

Awesome, great experience. Sales rep was very knowledable and patient with me. It took three days but he was able.to help me with the purchase. Excellent job! knowledable and patient with me. It took three days but he was able.to help me with the purchase. Excellent job! More

Prompt and courrteous attention, good vehicle selection and follow-through on commitments. Curtis addressed all my questions, reviewed the cars features and followed up frequently to ensure I was satisfie and follow-through on commitments. Curtis addressed all my questions, reviewed the cars features and followed up frequently to ensure I was satisfied. Sarah was prompt, friendly and attentive in coordinating my service activity. More

I recently went in to Rick Case and traded my old F-150 for a 2010 Hyundai Sonata. I went in to the dealership about a year ago looking to trade in and spoke with Curtis, but due to other circumstances I w for a 2010 Hyundai Sonata. I went in to the dealership about a year ago looking to trade in and spoke with Curtis, but due to other circumstances I wasn't able to make the purchase at that time. About a month ago, I determined I was in a better position to go in and went straight to Curtis. He is most definitely not your average "car salesman". Curtis treats you as a person, not a sale, and that is a quality that is hard to find. He was able to show me brands and models that would fit my budget and was not pushy about any aspect of the purchase. He took all variables into consideration and was able to pair me with a car that fit my everyday needs without breaking the bank. Car buying is typically viewed as a dreadful experience, but Curtis gave great customer service and went the extra mile, and that is why I gave a 100% rating. More

Great dealership and everyone there was very helpful. I will tell all my friends and family about the customer service I got from Manish and everyone. will tell all my friends and family about the customer service I got from Manish and everyone. More