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Rick Case Hyundai Duluth
Duluth, GA
1,111 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,111 reviews
May 28, 2019
Wonderful to work with Regina Gladmon was a joy to work with. We told her upfront exactly the car we wanted and that we prefer to be straightforward and simple with everythi Regina Gladmon was a joy to work with. We told her upfront exactly the car we wanted and that we prefer to be straightforward and simple with everything. She listened to our request and made the buying process smooth and straightforward as requested. After a very long day of car searching it was a pleasure to end it with Regina. More
by Hamfam
Employees Worked With
Regina Gladmon
November 13, 2018
REGINA HITS A HOMERUN This is the second time I have bought a car from Rick Case and its all because of Regina Gladmon. She goes above and beyond to be sure your taken car This is the second time I have bought a car from Rick Case and its all because of Regina Gladmon. She goes above and beyond to be sure your taken care of. Regina I appreciate you and I hope Rick Case does because you make This dealership what it is THANKS AGAIN For your service to me. Wouldn’t work with anyone else. More
by ellenburgmike
Employees Worked With
Regina Gladmon
October 24, 2018
Good Service Maria was a huge help in my choice of vehicle. She stayed with me and my brother 3 hours after the dealership closed on Sunday to ensure that we got t Maria was a huge help in my choice of vehicle. She stayed with me and my brother 3 hours after the dealership closed on Sunday to ensure that we got the best service. She is a great example of Rick Case's motto "Our Customers, Our Friends". Thanks Maria. More
by WillG1992
Employees Worked With
Maria
October 18, 2018
Tucson SEL Very satisfied with this dealer and this people . They give all the information what I need . Henry Olowu is the best . Thank you Rich Case Hyundai ! Very satisfied with this dealer and this people . They give all the information what I need . Henry Olowu is the best . Thank you Rich Case Hyundai ! More
by Cori1972
Employees Worked With
Henry Olowu
August 01, 2018
Great dealership! Easiest trade I have ever done. Henry Josh and Karen were fantastic in helping close the deal. It was enjoyable from the get go! Thanks Easiest trade I have ever done. Henry Josh and Karen were fantastic in helping close the deal. It was enjoyable from the get go! Thanks More
by ladygolfer0917
Employees Worked With
Josh- Sales Mgr & Karen Dewhurst-Finance Mgr, Henry Olowu
July 09, 2018
Great experience Was very impressed with the Rick Case Hyundai Duluth dearlership .. Josh the Sale Manager Regina sale associate and Karen D finance mgr did fantasti Was very impressed with the Rick Case Hyundai Duluth dearlership .. Josh the Sale Manager Regina sale associate and Karen D finance mgr did fantastic job and were very patient and made my experience at Rick Case Hyundai Duluth enjoyable... they all work hard and diligently to make a 2 day ordeal in purchasing a new used vehicle worth the 2 day ordeal worth it all 3 workers not only did a great job but all 3 went way beyond to make my purshase very happen ... I have nothing but great things to say about them kudos to them More
by Yaya1998!
Employees Worked With
Karen D and Joh, Jennifer Osborne, Regina Gladmon
July 03, 2018
Will never use again Had to bring my car in and was told I need a new radiator because mine is leaking. After I picked my car up, I went to friends to drop something off a Had to bring my car in and was told I need a new radiator because mine is leaking. After I picked my car up, I went to friends to drop something off and about 5 minutes into talying they noticed radiator fluid on the ground. We open the hood and saw that the hose was damaged to the radiator. Turned around and went to Rick Case....at the end it was not my radiator leaking only the hose was damaged, they did not even replace the hose wenn I came back. Had to go to Auto Zone and buy new hose and fluid. I complained to manager, headquarter and even wrote to Rock Case.....did not even get an apology. ....never again....all they want is your money. More
by Onedisappointment
Employees Worked With
Tammy Baker
July 01, 2018
Great employees Our sales person Regina was one of the best. She is very nice, knowledgeable and helpful. I would recommend her to any one looking for a car. Our sales person Regina was one of the best. She is very nice, knowledgeable and helpful. I would recommend her to any one looking for a car. More
by Cindymoseley
Employees Worked With
Scott, Richard Williams, Regina Gladmon
June 04, 2018
Very happy! Hamilton was the best! He made buying a new car painless! He is very courteous and helpful. I will recommend him to all my friends. Hamilton was the best! He made buying a new car painless! He is very courteous and helpful. I will recommend him to all my friends. More
by Raven
Employees Worked With
Hamilton Dueberry
May 29, 2018
Great support, patience, and understanding This was the first new car I've ever bought. I was so apprehensive to be working with a dealership. I decided to buy from Rick Case after meeting & wo This was the first new car I've ever bought. I was so apprehensive to be working with a dealership. I decided to buy from Rick Case after meeting & working with Josh Milkelson, sales manager & Doing Kim (DK). I met with other dealers, but no other place made me feel as welcome. They didn't pressure me to buy, they offered support and patience. If you want to feel like someone cares, go to Rick Case Hyundai. If you want to be treated like family, go talk with Josh. More
by SDukes
Employees Worked With
Josh Milkelson sales manager, Melvin Cain finance manager, Dong Kim
