Rick Case Hyundai Duluth

I am having a great experience with my sale representative Curtis Wilson, who is still in contact with me after purchasing my car July 16, 2011. Curtis took me out for a great test drive to sho representative Curtis Wilson, who is still in contact with me after purchasing my car July 16, 2011. Curtis took me out for a great test drive to show me how to handle the car and pointed out all the details and special interest points. After his tutorial it was easy to make a decision on the perfect car for me and my personality. Curtis has called me several times to make sure everything has been going OK and that I'm continuing to enjoy my car and driving experience. I mentioned to him I had not been feeling my best and he called a few days later to see if I was better, now that's what I call CUSTOMER SERVICE. About a week ago I could not get my car started, I did not know what to do so I called Curtis, he talked to service and called me back and with the instructions to start the car and and a service appointment for three days later, which was at my convenience. Not to worry, the car only needed a minor adjustment. Curtis is great, he is personable, friendly, knowledgeable and informative. I recommend Rick Case Hyundai/Duluth and Curtis Wilson without reservations. More

Curtis did a great job of helping us make a decision regarding our car purchase. He went over all of the features of the car and answered any questions we had. He was very patient when we asked the sa regarding our car purchase. He went over all of the features of the car and answered any questions we had. He was very patient when we asked the same question more than once. He took us on a test drive that covered some rougher road as well as smoother road and demonstrated the shifting features. He made us feel very comfortable and did not make us feel pressured to rush our decision. We would definitely come back to him when shopping for another car. Casey also did a great job. He explained things clearly and also answered all of our questions patiently. We came in with a good rate from our Credit Union and he was able to help us get almost a full point off the rate. He guided us through the paperwork and helped us understand the coverage offered by the dealership and Hyundai and how it compared with additional coverage we could purchase - again with no pressure. Both Curtis and Casey did an excellent job of making us feel comfortable. The car-buying process can be extremely stressful and it was a very nice to work with people who were helping us rather than pressuring us. More

I don't normally write reviews unless my experience has been exceptional. One of the best dealership experiences ever, specifically working with Curtis Wilson has been a real pleasure. Curtis was very poli been exceptional. One of the best dealership experiences ever, specifically working with Curtis Wilson has been a real pleasure. Curtis was very polite, knowledgeable and supportive. My impression was more talking to a friend than to a salesman or consultant. He made me feel like all of my questions are the most important he has ever heard and creates a relaxed atmosphere while shopping. He also went to great lengths to ensure my after the sale experience was to my satisfaction, which it was. Thanks for the great car, great experience, and I definitely recommend Curtis to all. More

I cannot state how pleased I am with the attention, courtesy, and willingness to meet my terms for a vehicle purchase. I had not intended to purchase yesterday (I was only there to look at the Genesis) courtesy, and willingness to meet my terms for a vehicle purchase. I had not intended to purchase yesterday (I was only there to look at the Genesis); however, after meeting and speaking with Aron and test driving the vehicle, I was absolutely impressed. The vehicle itself has all the amenities and appointments I wanted for a price that was unbeatable. So although I didn't intend to buy yesterday, I drove a '11 V8 Genesis off the lot. What I want to stress is the customer service and homework that my Sales Consultant, Aron Vincze did. I had spoken to him barely an hour before I ended up at the dealership. He knew that I was looking at a '12 Maxima to replace the older Lexus I had. Within the hour, Aron had done research and was able to point out to me and my wife all the similarities and differences between Lexus, Maxima and the Genesis I was looking at. I was very impressed with his diligence and ability to find out what I wanted in a vehicle and what made the most sense to me as a customer. I was also very happy with his straightforwardness and appreciated the no high pressure approach he took. I would and will recommend this dealership, vehicle and sales person to my friends and my colleagues! More

Just want to thank Deshannon Lewis for his knowledge of the Hyundai Sonata. And knowing the ins and outs of the business. Very intelligent and caring. Great customer service skills. Always made sure you the Hyundai Sonata. And knowing the ins and outs of the business. Very intelligent and caring. Great customer service skills. Always made sure you were comfortable.You couldn't ask for a better employee. This was the best car buying experience I've ever had. More

GREAT SALES MAN MR SCALES. VERY PERSONABLE, HONEST, HELPFUL, NICE A PLEASURE TO WORK WITH IN BUYING MY NEW CAR. HE WORKED HARD TO GET ME IN THE PERFECT CAR. EVERYONE ELSE WAS EXTREMELY NICE ALSO. I W HELPFUL, NICE A PLEASURE TO WORK WITH IN BUYING MY NEW CAR. HE WORKED HARD TO GET ME IN THE PERFECT CAR. EVERYONE ELSE WAS EXTREMELY NICE ALSO. I WILL RETURN FOR FUTURE CAR BUYING HOPE MR SCALES IS THERE. I WILL ALSO BE TELLING EVERYBODY I COME IN CONTACT WITH NEEDING A CAR TO COME TO YOUR DEALERSHIP. More

I traded in a Hyundai Elantra 2007 with more than 130K miles on it to the dealership. I wasn't expecting to get the kind of deal that I did, so to say that I was pleasantly surprised is an understatement. miles on it to the dealership. I wasn't expecting to get the kind of deal that I did, so to say that I was pleasantly surprised is an understatement. I worked with Fred Scott; stand up guy and easy to talk to. He understood where we were coming from and what we needed. I'd highly recommend anyone that's doing a trade in and looking for a good deal to check this place out. More

In over twenty-five years of buying new cars, Ronald Adamson has provided the most professional and intelligent approach to working with clients that we have ever experienced. The art of listening is o Adamson has provided the most professional and intelligent approach to working with clients that we have ever experienced. The art of listening is often lost in this industry. The tendency to confuse or oversell is common. Ronald was patient. He heard our concerns, addressed them exactly as we had asked and then provided options that were both insightful and appropriate. He stayed focused on our business and stayed respectful of our time constraints during the negotiation. We will recommend that others in the search for quality cars seek out Ronald's assistance as we are confident that they will have a similar experience... More

What a great experience at an auto dealership. Took care of most everything online before I arrived. Everything was ready and the purchase was a pleasnt experience. Reginald Scales was very efficient and kn of most everything online before I arrived. Everything was ready and the purchase was a pleasnt experience. Reginald Scales was very efficient and knowledgable. More

Reiginald Scales,(and the whole dealership) was pleasant, thoughtful and professional. I appreciated the time they spent helping me with the purchase. Also, love the car!! thoughtful and professional. I appreciated the time they spent helping me with the purchase. Also, love the car!! More