Back

Rick Case Hyundai Duluth - Service Center

Duluth, GA

3.4
116 Reviews

116 Reviews of Rick Case Hyundai Duluth - Service Center

Sort by
April 29, 2013

My disappointment, however was with the service department techs, that worked on my car. I brought my car in for service and they say the was the air bag control will cost 680 to fix one day le More

by grrami66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 24, 2013

Matt Hunter's service was great. No sooner than I drove into the car port Matt was there with a friendly greeting. I was very impressed with his professionalism and knowledge. My disappoinment, howev More

by Lyric44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 21, 2013

I've used this dealership since I purchased my Sonata in 2010 from Carmax and I've always had a good experience. The service representatives always recommend the appropriate services to keep my car in go More

by augustusseir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park
Apr 22, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

April 17, 2013

The customer service is the best I have seen from a dealership in a long time. Tony was great and has continuously help me to try to fix my car troubles. He gave me great help and this was the first t More

by ijw102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park
Apr 17, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

April 16, 2013

The service department was very helpful and thorough. The service was streamlined and they got me in & out very quickly.The waiting area is also top notch... I highly recommend them. More

by vidalia1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park, Tony Park
Apr 17, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

April 13, 2013

I was in for a oil change and tire rotation I was greeted by a nice service guy I was in and out within 30 minutes. He even put windshield washer fluid in my car. I had my grandson with me one of the emplo More

by kylefc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Santos
Apr 15, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

April 12, 2013

My visit today was great. I was greeted quickly and asked the reason for my visit. Thfe car was checked in my present for necessary services needed and also a check for any recalls. Within an hour i was read More

by patton54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Santos
Apr 12, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing your experience on your recent visit to Rick Case Hyundai Duluth. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Stephan Gronberg General Manager Rick Case Hyundai Duluth

February 28, 2013

Went in for a service on my Veloster, Monica always helpful, she has always been my service advisor. Ended trading up to a Genesis thanks to the help of Manish, his knowledge about the car and all the More

by JemM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2013 -

Rick Case Hyundai Duluth responded

Thank you for sharing. We take great pride in knowing that at the end of the day, our customers leave satisfied with their purchase and happy because of our teams’ customer service. We look forward to serving you in the future. Enjoy your Genesis!

February 23, 2013

Emmanuel did a really good job from introducing himself to working to get me out of my Elantra into the Tucson vehicle. Overall he made sure that I was satisfied. More

by danielkahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Kubandi
Feb 25, 2013 -

Rick Case Hyundai Duluth responded

Thank you for taking the time to post your comments, we really appreciate it. We are very happy to have you as a customer and a friend.

August 06, 2011

Purchasing a vehicle at Rick Case Hyundai was a pleasant experience. Reginald Scales, my sales person along with Derrwin (his manager) were very professional, exepited the buying process, and were very fri More

by TamaraP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Scales (Salesperson) and Derrwin (Manager)
...
11