Rick Case Hyundai Duluth - Service Center

Superb service! Of all the people I have dealt with at Rick Case Hyundai, Tammy Baker and Tony Park are the BEST. In my opinion, they deserve the credit for the succ Of all the people I have dealt with at Rick Case Hyundai, Tammy Baker and Tony Park are the BEST. In my opinion, they deserve the credit for the success of the dealership. They truly care for the customer's well-being. They are very attentive and always resolve any questions, concerns or problems in a most exemplary manner. More

Exceptional The service department at Rick Case hyundai is exceptional. They are knowledgeable and friendly. Always a pleasure . I will recommend the team at Ric The service department at Rick Case hyundai is exceptional. They are knowledgeable and friendly. Always a pleasure . I will recommend the team at Rick Case hyundai More

Great place to buy a car Regina helped me so much. Wasn't planning to buy till later but Regina showed me this Tucson that was in my budget after I found out that my Elantra n Regina helped me so much. Wasn't planning to buy till later but Regina showed me this Tucson that was in my budget after I found out that my Elantra needed more work. Regina best ever salesperson. I just went back to trade my other car and she helped me again. All done within two weeks. Love Regina. If you need a car ask for her. More

Great Service Department and Dealershsip Although I live 40 miles from Rick Case Hyundai and have a Hyundai dealership 10 miles from our home, we choose to drive to Duluth, GA! Why? The peo Although I live 40 miles from Rick Case Hyundai and have a Hyundai dealership 10 miles from our home, we choose to drive to Duluth, GA! Why? The people there are wonderful and helpful, They are knowledgeable, courteous, respectful.....and they even know my name. They smile whenever they greet old or new customers. More

Great Dealershiip Have purchased 5 cars from this dealer, John Henry specifically. Every experience, including service, has been a positive one. Service is consistently Have purchased 5 cars from this dealer, John Henry specifically. Every experience, including service, has been a positive one. Service is consistently done in a timely manner. More

Kathys Kar All of the Staff at Rick Case were extremely pleasant and professional. They took care of my services needs as promptly as possible and were much quic All of the Staff at Rick Case were extremely pleasant and professional. They took care of my services needs as promptly as possible and were much quicker than they had originally thought it would take. More

Employee should be fired! Terrible representativesRCH! The courtesy driver needs to review Rick's book! I came in today to get my car serviced and just as it started raining the courtesy driver cut in fron The courtesy driver needs to review Rick's book! I came in today to get my car serviced and just as it started raining the courtesy driver cut in front of me and parked in the express entrance - ok! I pulled my car behind his and went inside to drop off the key! All of a sudden the guy comes back and demands that I move my car so that he can back out. I asked him why he decided to park in the express garage and he tells me he didn't want to get wet! I told him I would move after my ticket was written up so he walks over and says he will do it - I told if touched my car I would call the police. After I grabbed the GM - I went back outside and my car was gone - not in the shop -missing! 10 minutes later my car emerges and is pulled into the garage! This employee should be fired- totally unacceptable! I would have called the Gwinnett Police but the GM said he would take care of it. I had planned on getting my front right rim replaced and the oil changed (62K) but I'm so livid about this I told the service department just to change the oil. Rest assure - somebody at Rick Case Hyundai owes me an apology - the employee needs a reprimand and re-training - I'll take my business to Athens Hyundai next time - shameful service! More

Family I've been coming to this dealership for years. I bought my first, second, leased my third, and purchased my lease last week. I have to keep mentioning I've been coming to this dealership for years. I bought my first, second, leased my third, and purchased my lease last week. I have to keep mentioning that I travel from Dunwoody to this particular location because there is obviously something about the people and the level of service I am given. More