Rick Case Hyundai Roswell

Best Experience in the Area Looked at several dealerships in the area when I had to buy a new car after mine was totaled. It took me awhile since I wasn't really thinking of hav Looked at several dealerships in the area when I had to buy a new car after mine was totaled. It took me awhile since I wasn't really thinking of having to buy a new car!! After visiting several dealerships to test drive cars, looking on line at "deals" what sold me ultimately was this dealership. The car had everything I wanted, but my sales associate Malcolm Burden was superior. He listened to me (let me say that again: he listened to ME), offered multiple options and then ultimately didn't pressure me. He was the most professional salesperson I met in all of my dealings to find a new car. Karen and Dino helped me with the price and getting the financing. Very understanding since I was also working things out with the insurance company. Just a totally enjoyable, friendly, helpful experience. More

John Henery was awesome My salesman John was on the job as soon as I submitted my application. I told him what I was working with and he was able to work with me. I'm very pl My salesman John was on the job as soon as I submitted my application. I told him what I was working with and he was able to work with me. I'm very pleased thanks More

The best. John Really helped me find the perfect vehicle. The process was easy and was very informative to get me the best deal possible. I totally had the perf John Really helped me find the perfect vehicle. The process was easy and was very informative to get me the best deal possible. I totally had the perfect first car experience. Great communication as well. More

Fabulous This dealership knows how to treat people. They respect people and are honest and upfront. They could not do enough to make our buying experience pl This dealership knows how to treat people. They respect people and are honest and upfront. They could not do enough to make our buying experience pleasant and painless. More

Helpful even when I made an error! This place is great. I previously owned a 2011 Hyundai Sonata and for months we've been wanting to trade it in for a 2016 Sonata, because our the 2011 This place is great. I previously owned a 2011 Hyundai Sonata and for months we've been wanting to trade it in for a 2016 Sonata, because our the 2011 was beginning to give us expensive problems. We always dismissed the idea because we always thought that trading in a vehicle that has a lien on it would be a headache and more expensive. But one day we took our car in for a repair and the opportunity was presented to us to upgrade our vehicle with no upfront cost to us! It was exciting but we wanted to make sure we wouldn't be paying too much more in notes than what we were previously paying. They worked with us on payment and car options until my wife and I were satisfied. They didn't pressure like most car salesmen do, but they made valid reasons for upgrading my vehicle. I really appreciate there patience because my wife and I made an error when we reported our income. It was an honest mistake and the bank wasn't pleased with it, but they did all they could to make sure we would keptour vehicle even at there lost. I really appreciate them for and apologize for the trouble I caused. The day we signed off on the vehicle was too busy and we made a mistake without verifying the paperwork but they caught it and fixed it. And Henry is a great guy! Rick Case needs to give that man his props! More

Trade in and New Car Purchase I purchased a used car from this dealership last year. 2013 Elantra Coupe. I really liked her a lot. Absolutely no problems. I brought her in for gene I purchased a used car from this dealership last year. 2013 Elantra Coupe. I really liked her a lot. Absolutely no problems. I brought her in for general service and while there test drove some new cars. After Darren did his math magic and Ryan helped find the perfect car, I ended up driving off the lot in my 1st ever Brand New car. With their 20yr 200K warranty its hard to consider other car manufactures. This is my 2nd car from them and I will consider my next purchase with them also. Thanks so much team!! More

Routine Service I arrived a few minutes before my appointment. Andrew got me into the shop, and service was completed in excellent time. I have never had anything b I arrived a few minutes before my appointment. Andrew got me into the shop, and service was completed in excellent time. I have never had anything but excellent experience when dealing with Andrew. More

excellent experience Mark did a great job and knew the vehicle inside and out. Was certainly impressed by his knowledge. Very pleased with the experience as well as the p Mark did a great job and knew the vehicle inside and out. Was certainly impressed by his knowledge. Very pleased with the experience as well as the purchase More

Undeniably the best car buying experience ever From start to finish, the was a wonderful experience. Karen was the most friendly, professional, no pressuring sales rep I've ever had the pleasure to From start to finish, the was a wonderful experience. Karen was the most friendly, professional, no pressuring sales rep I've ever had the pleasure to work with. She clearly loves her job, and it shows in her knowledge and friendly disposition. Dino listened to my budget needs and together with Darren worked to keep me within budget. I will definitely buy from this team again. More