
Rick Case Mazda
Duluth, GA
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Excellent service! Really awesome place. I had received excellent customer service upon my arrival I loved it. Really awesome place. I had received excellent customer service upon my arrival I loved it. More
It’s okay. The communication is not the best. It’s gotten better since last year though. Last year was full of miscommunication and deceiving when it came to me The communication is not the best. It’s gotten better since last year though. Last year was full of miscommunication and deceiving when it came to me purchasing wrap coverage. My husband and I purchased a car in January last year and are now paying extra for coverage, not aware that it didn’t cover fixing certain things even though wrap coverage literally means it would cover door to door problems and now we are stuck with it. Please work on explaining everything thoroughly and going through all paperwork with your potential buyers. More
The entire staff is super professional. They helped me with all the process, the people here is awesome solving problems. I’m a foreign professional, with very short time in America, thi They helped me with all the process, the people here is awesome solving problems. I’m a foreign professional, with very short time in America, this guys solve everything to make it happened. More
Very professional and knowledgeable staff. Genuinely seem interested in my problem. I would like to see more smiles and a touch of enthusiasm. Very difficult to reach the service department ph Genuinely seem interested in my problem. I would like to see more smiles and a touch of enthusiasm. Very difficult to reach the service department phone. More
Simple process with quick response even out of working hours. Be patient with customer issue such as auto insurance hours. Be patient with customer issue such as auto insurance More
In one hour of submitting information through email at home. Then one hour at the dealership, I had my keys and was on my way! Thank you Janey and Audra you guys made this effortless. I will definitely be home. Then one hour at the dealership, I had my keys and was on my way! Thank you Janey and Audra you guys made this effortless. I will definitely be back! I can't tell enough people how they took the anxiety out of car buying! Thank you Rick Case for the nice clean ride with everything I wanted in it at an affordable price! Go to Rick Case for all of your car buying needs they got you! More
A great buyer experience. There were no surprises and no pressure. They also exceeded expectations when we surprised my daughter with her new car. There were no surprises and no pressure. They also exceeded expectations when we surprised my daughter with her new car. More