Rick Case Mazda

Really appreciate the service person I met. She was great! Friendly knowledgeable helpful and polite. I can’t remember last time I encountered those qualities in a service person She was great! Friendly knowledgeable helpful and polite. I can’t remember last time I encountered those qualities in a service person More

Very nice and professional sales staff , They will take good care of your need. Highly recommend good care of your need. Highly recommend More

Their second tier service is awesome! After my service was botched, they really took care of me. However, I arrived early in the morning for an appointment only to find out they might not After my service was botched, they really took care of me. However, I arrived early in the morning for an appointment only to find out they might not even be able to get to my car that day. I told them the fuse replacement wouldn't fix the problem, but that was their first line fix. Of course it didn't work. I would like better communication about what to expect when I bring my car in. It would be nice to get at least a daily update if my car isn't ready that day. Mind you, they gave me a great loaner car when my repair was delayed, and even stayed a bit late so I could pick up my car when it was finally ready. They even didn't charge for the part when their first fix didn't work. More

Great dealership selling at fair prices and easy to work with. Highly recommended Elijah, he was awesome and made the transaction fast and smooth. with. Highly recommended Elijah, he was awesome and made the transaction fast and smooth. More

I put my car for do some work on it, when I come to pay they did things I didn’t ask and try to make me pay for extra things. When I live I notice my car still was not fixed and I go another place pay agai they did things I didn’t ask and try to make me pay for extra things. When I live I notice my car still was not fixed and I go another place pay again to fix it. I will not come back for sure More

Professional and courteous staff. Service Coordinator kept me informed about my car and videos and explanation from the mechanic were much appreciated. No other auto dealership servic Service Coordinator kept me informed about my car and videos and explanation from the mechanic were much appreciated. No other auto dealership service department has ever taken that approach to be transparent with me as a customer. The work was performed efficiently and was completed an hour earlier than they anticipated. Complimentary car wash and key battery replacement was also very appreciated. This is my go to Mazda dealership for any service work my Mazda requires. More

Great service, trying to find enough word to reach the minimum requirements for this post minimum requirements for this post More

Pretty good, We barely spend time arguing price because I believe this piece is good compared with other quotes I believe this piece is good compared with other quotes More

9:15am service appointment nothing done until I complained after 2pm took 2 days instead of 1 day to repair because updating cmi(?) took past closing. Had they honored appointment time would have b complained after 2pm took 2 days instead of 1 day to repair because updating cmi(?) took past closing. Had they honored appointment time would have been a same day repair. More

The sales department was great and took care of everything. Issues with the service department. everything. Issues with the service department. More