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Rick Case Mazda

Duluth, GA

3.4
626 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 626 reviews

February 18, 2021

Jonathan Fortune was my salesperson, he was absolutely wonderful and professional. This dealership and everyone involved in dealing with were awesome! Great customer service and they did whatever it took More

by Carmen1664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortune, salesperson,; Avery, New sales manager; Brad, used car reconditioning manager
February 16, 2021

Good service, friendly and not much delays while buying a new car. Explained to my daughter how to use various safety features on the new car. More

by Paul P (Johns Creek)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisol Estevez
February 15, 2021

Highly satisfied with Rick Case Mazda after having a not so enjoyable experience from another Mazda dealer. Highly recommended! Absolutely loving my Mazda CX-5! More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Jonathan
February 15, 2021

Christian and Alan were great to work with. They really took their time to make sure I got the best lease terms possible. Thank you! More

by nrdarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Alan
February 13, 2021

Experience was great. I went to another dealer to buy a car and they could not find the car and made me wait for 10 days and still do not have the car. I called Rick Case Mazda told him what I wanted and t More

by toddabercrombie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey, Mona-Lachelle Akpe
February 08, 2021

Shan was extremely helpful and knowledgeable in helping me with my purchase. He was careful to explain anything unique or different, but also understood that he didn't need to talk down at me More

by chandresh05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Syed, Andy Hwang
February 01, 2021

was told the scratches would be fixed on vehicle and was put in contract. scratches still there some not even treated. price was very good though More

by freshnfly08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
January 27, 2021

Everything was fine but when it comes to negotiations, you really need to fight for it or just go somewhere else worth your time and money. Plus make sure everything is written down as items owed. More

by Chanademcnair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial Manager, Sales Manager
January 26, 2021

Purchased a used car from Rick Case Mazda . I understand used cars are as is, but they were not truthful yon the ‘as is ‘ condition. I had a blow out due to the poor condition of the tires-they said the More

by Danillemt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shan syed-sales
January 20, 2021

Marisol was AWESOME! Everyone there was great, I’m in the motorcycle retail world and when I tell you it was great... I mean it! More

by Rhammers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisol
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