Rick Case Mazda

The overall experience was excellent. Personally, I hate buying cars, however, This was a rather seamless experience from Sales, through the test drive and Finance. buying cars, however, This was a rather seamless experience from Sales, through the test drive and Finance. More

This location offered great customer service. I didn’t want a long time for service and I appreciate their hard work to get the job done. want a long time for service and I appreciate their hard work to get the job done. More

Rick Case has Experienced Personnel, who provide Professional Service & Support, that is Reasonably Priced. Just Good People who make this dealership a pleasure to do business with. Professional Service & Support, that is Reasonably Priced. Just Good People who make this dealership a pleasure to do business with. More

All employees very cordial, promise of first service free kept (I bough my car there). Nice touch about the video they made of my car. However I did not appreciate that none of the employees wore a mask free kept (I bough my car there). Nice touch about the video they made of my car. However I did not appreciate that none of the employees wore a mask. I was a the dealer for 1 hour and all the 5 customers that came in wore a mask. So evidently these customers thought that that was the right thing to do, for their own health and the health of every body else.. I assume Rick Case does not considere wearing a mask worthy and not requiring their employees to wear a mask is a company policy.. which is fine in their houses but not when they are servicing a mixed population. I have another car - Toyota - and I serviced it last week at a Toyota dealer - not Rick case- and there they all wore a mask and I felt safer there. More

The Customer Service from Jeffrey Westbrook is unmatched and his skills surpassed my expectations. I love this Dealership and will continue to bring my Mazda to be service here. Please make sure he receive and his skills surpassed my expectations. I love this Dealership and will continue to bring my Mazda to be service here. Please make sure he receives "Kudos" in the Daily Morning Focus Meetings to recognize his thoroughness and resilient attitude to strive for greatness exceeding the customer expectations. More

Marisol was excellent! She helped me with my new Mazda CX-5 purchase. She walked me through all the features. The overall experience was lovely. Thank you! CX-5 purchase. She walked me through all the features. The overall experience was lovely. Thank you! More

Excellent service. Everyone is friendly. I like the text & video giving updates & recommenced maintenance for my vehicle. The entire process was easy from setting the appointment online to checking in text & video giving updates & recommenced maintenance for my vehicle. The entire process was easy from setting the appointment online to checking in for service. More

Friendly, helpful customer service. Sales took the time to explain everything that was new to me, as a first time car buyer. Appropriate health protocols were followed. to explain everything that was new to me, as a first time car buyer. Appropriate health protocols were followed. More

They did a very nice job of servicing my 2018 Mazda CX5.. I feel they went the extra mile for me. I will be back. I feel they went the extra mile for me. I will be back. More

It is the honest and reliable service. Highly recommended. Jeff at service department is the best person that I have worked with at car dealerships. He provided the best service. recommended. Jeff at service department is the best person that I have worked with at car dealerships. He provided the best service. More