Rick Case Mazda

I did not have an appointment and Mark was able to have my car serviced, including a oil change. The issue was resolved by the end of the day. Mark was great to work with, he let me know when the issue w my car serviced, including a oil change. The issue was resolved by the end of the day. Mark was great to work with, he let me know when the issue was resolved and my car was ready. More

The sales staff at RIck Case were very professional and efficient. Brett and Joe spent a lot of time showing me details of the vehicle and doing several test drives with me. They helped me made a quick dea efficient. Brett and Joe spent a lot of time showing me details of the vehicle and doing several test drives with me. They helped me made a quick deal. I dropped by around 4PM on a Friday afternoon and drove the new car home for dinner. Another reason I like Rick Case is that they provide a much longer power train warranty(10 years), a three day trial period, and a points program for service and parts. Great experience and great stuff. More

We purchased a new CX9 from Rick Case. Raymond Lewis was our sales associate. Raymond is fantastic to work with. He is knowledgeable about his product and really tries to make the purchase as easy as possib our sales associate. Raymond is fantastic to work with. He is knowledgeable about his product and really tries to make the purchase as easy as possible. Everyone at the dealership is respectful, helpful and genuinely friendly. I highly recommend Rick Case and Raymond. Probably easiest new car purchase I have made in 35 years. More

April 7th, 2013 To Whom It May Concern: About one April 7th, 2013 To Whom It May Concern: About one week ago, I visited Rick Case Mazda in Duluth, Georgia looking for a third vehicle. I had ask April 7th, 2013 To Whom It May Concern: About one week ago, I visited Rick Case Mazda in Duluth, Georgia looking for a third vehicle. I had asked for a female sales person and since Ms. Wendi Sands was off that day, Ms. Rhiannon Brazell helped me. I found a pre-owned 2007 Mazda Miata that had yet to be inspected. The following day, Ms. Brazell phoned me and shared that it had passed inspection to which I went to her that day and asked her to write up a sales contract. Because she was not a sales consultant, her manager asked that she find a sales consultant to finish the transaction to which I asked for Ms. Wendi Sands. I am here to say that Ms. Rhiannon Brazell, Ms. Wendi Sands, Mr. Steven Rotenstein, Mr. Tony Schuble and Mr. David Koegler were all exceptional individuals in providing me with excellent customer service; I hope they are recognized for their contributions to Rick Case Mazda of Duluth, Georgia and rewarded accordingly. In fact, this great team addressed all needed repairs cheerfully and professionally. And trust that I will refer Rick Case Mazda of Duluth, Georgia to my family and friends. Sincerely, Dr. Monée N. Merriweather More

I have always received great service from this location especially from Tim Mikulski. Tim is honest and does a GREAT job on my car. Thanks! especially from Tim Mikulski. Tim is honest and does a GREAT job on my car. Thanks! More

This dealership goes above and beyond in customer service and satisfaction in all departments. Everyone is very friendly and accomodating. I wouldn't go anywhere else. Rick Case Mazda is it for me! and satisfaction in all departments. Everyone is very friendly and accomodating. I wouldn't go anywhere else. Rick Case Mazda is it for me! More

Raymond Lewis is the best! He is professional, knowledgeable, and personable. I highly recommend him to anyone considering a new car purchase. And if you're not considering a Mazda 6, you should! knowledgeable, and personable. I highly recommend him to anyone considering a new car purchase. And if you're not considering a Mazda 6, you should! More

They were very professional, accommodating and friendly, making the whole experience pain-free and enabling me to drive a brand new car out of the lot that same afternoon.Hope driving my Mazda will be just making the whole experience pain-free and enabling me to drive a brand new car out of the lot that same afternoon.Hope driving my Mazda will be just as pain-free ! More

My experiences at Rick Case Mazda was awesome! Marvin Harvey helped me in purchasing a used Honda CX9. He explained every detail of the car and when I test drove it he made sure I knew what every button Harvey helped me in purchasing a used Honda CX9. He explained every detail of the car and when I test drove it he made sure I knew what every button in the car did. Carlos Holness was extremely helpful and thorough with all of the paperwork. I highly recommend this dealership when purchasing a used car! More

Rick Case Mazda is a class act. We went to just look and there was no pressure and Marvin provided us will all the information we needed and never asked if we were going to buy or push us. This was quite t there was no pressure and Marvin provided us will all the information we needed and never asked if we were going to buy or push us. This was quite the opposite with the Nissan dealer that was next door. Everyone was courteous and pleasant and did not put any pressure on us. We were able to sign papers and then come back the next day to complete the transaction because we didn't allow enough time to accomplish everything. My wife and I felt very satisfied with our experience and would highly recommend Rick Case for the dealership to buy from. This is a laid back dealership with no pressure or sales hype. Just good people. More