Rick Hendrick Buick GMC Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 736 reviews
I am just amazed that this dealer got an award for service. My experience over 4-5 visits trying to get warranty work done (2025-2026) was the worst I have ever experienced at a car dealership. Bigg service. My experience over 4-5 visits trying to get warranty work done (2025-2026) was the worst I have ever experienced at a car dealership. Biggest frustration was that they would press me for reviews of service and then be totally non-responsive when I would list my complaints and difficulties with the dealership. It was difficult to get anyone to answer my calls about my vehicle and once, they left me stranded at my office and closed the dealership on me with no mention of what was going on with my vehicle or service. More
My first service for my new 2026 GMC Acadia Elevation. Service department took my vehicle in at my scheduled time and completed my service work- Oil Change, Filter, Tire Rotation, then checked vehicle ove Service department took my vehicle in at my scheduled time and completed my service work- Oil Change, Filter, Tire Rotation, then checked vehicle over- Air & Fluids and a few other items and all checked out well. Work was completed as promised in very reasonable time- roughly 1 hour. Staff were all pleasant, helpful- kept me up to date with progress - sent pictures/video with work done and detailed narrative. Very pleased with my first interaction with Rick Hendrick GMC in Duluth, GA. Had a great experience purchasing this vehicle- love the Acadia and now I am pleased with their service department. More
Izayah Johnson was great today! I enjoyed the test drive and crunching numbers with Izayah. He will be a great benefit to the team at Rick Hendrick's! I enjoyed the test drive and crunching numbers with Izayah. He will be a great benefit to the team at Rick Hendrick's! More






