Rick Hendrick Buick GMC Duluth

I had a great experience working with Alex Fragosso. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand my situation and worked hard t From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand my situation and worked hard to get me approved and into a car that fits my needs. What stood out most was his honesty and willingness to go the extra mile. He made what could have been a stressful process feel easy. I highly recommend asking for Alex if you’re in the market for a vehicle! More

Mike the GM and Nate Service guy did an outstanding job when I was there when I was there More

Service department very professional and friendly. Waiting room very clean and spacious. Would highly recommend Rick Hendricks. Easy to schedule appointment. Waiting room very clean and spacious. Would highly recommend Rick Hendricks. Easy to schedule appointment. More

It was a 10 out of 10 experience for me server advisors was excellent and great communication was excellent and great communication More

The service is professional and friendly. They even provide a video as technician checking your car and tell you how was the inspection. I like that. They even provide a video as technician checking your car and tell you how was the inspection. I like that. More

Unfortunately there has been issues, service is questionable and the lack of communication or no regard to customers unsatisfactory during a visit is very unpleasant to say the least. Overall in my questionable and the lack of communication or no regard to customers unsatisfactory during a visit is very unpleasant to say the least. Overall in my opinion needs improvement and perhaps this is across the board. More

Showed up for a 11A appt 15 minutes early. Walked out 2+ hours later. Get better service at a doctors office. Walked out 2+ hours later. Get better service at a doctors office. More

Our experience was wonderful! Ben was very helpful and helped us find the perfect vehicle for us. Ben was very helpful and helped us find the perfect vehicle for us. More

Nate went above and beyond to ensure i got in and out timely and also personally drove me to and back from the Rental company timely and also personally drove me to and back from the Rental company More

Front desk was cheerful and I didn’t wait long for any part of the deal. part of the deal. More