Rick Hendrick Buick GMC Duluth

Lexi Roberts was awsome Word cannot express my gratitude for my first vehicle experience. Lexi Roberts of Rick Hendricks Buick and Gmc in Duluth Ga made me feel comfortable a Word cannot express my gratitude for my first vehicle experience. Lexi Roberts of Rick Hendricks Buick and Gmc in Duluth Ga made me feel comfortable and confident in my first buying experience .Ultimately I would like to say thank you for the company and the well trained staff for taking care of me and my family.Goooo Rick Hendricks!!!! More

Great Customer Service i know what I wanted and how much I wanted to pay and Curtis met all my needs and wants surpassing all of my expectations.. i know what I wanted and how much I wanted to pay and Curtis met all my needs and wants surpassing all of my expectations.. More

GREAT SERVICE HIGHLY RECOMMENDED We have been looking for quite some time for a Cadillac Escalade with all the bells and whistles. After going from dealership to dealership I called We have been looking for quite some time for a Cadillac Escalade with all the bells and whistles. After going from dealership to dealership I called and spoke to Lexi at Rick Hendrick Buick GMC. I would say she is the best salesperson I have ever come across. She is very honest and works hard for you. The car we wanted was not at her dealership. Lexi and Glenn located the car. They stayed late into the nIght to make sure we found what we were looking for and took care of everything. She went above and beyond for us and we will definitely be back and send anyone we know looking for a car. Thank you so much Lexi and Glenn. More

Super professional salesperson and very pleasant experience! As long as Hendrick has salespeople like Lexi Roberts, they will be successful! Lexi is the most professional, knowledgeable, honest salesperson I ha As long as Hendrick has salespeople like Lexi Roberts, they will be successful! Lexi is the most professional, knowledgeable, honest salesperson I have worked with in a long time. I leased an Equinox from another Hendrick dealer in 2012 and it was a positive experience so I came back to Hendrick when the lease was about to end. I didn't find a Chevrolet that I really wanted so I went to this Hendrick GM/Buick dealer with a particular GM promotion in mind. and was lucky enough to work with Lexi. Like most people I am not particularly fond of the car buying process but Lexi made it very pleasant. She worked so hard to earn my business and she was genuine in her effort plus she came through on exactly what she offered and that meant a lot. She is a young woman of true integrity and that speaks volumes not only about her but about the dealership. The other young salespeople that were around during the time I was there also seemed very friendly and genuine so I think Hendrick GM Duluth is going in the right direction! They are certainly lucky to have Lexi on their staff! She's not just great at her job, she's a credit to young professionals of today. More

almost gave up! We were almost on our way out the door when Mr.Richardson saw we were upset about not getting the service we wanted, he asked if there was something h We were almost on our way out the door when Mr.Richardson saw we were upset about not getting the service we wanted, he asked if there was something he could help us with and he did. Good service! More

Pleasant Experience!! Shouting out "THANK YOU" Went to RICK HENDRICK BUICK GMC DULUTH hoping to get an Enclave with lots of amenities but affordable. The two don't go together, Right? Well, this Went to RICK HENDRICK BUICK GMC DULUTH hoping to get an Enclave with lots of amenities but affordable. The two don't go together, Right? Well, this is where I met my salesperson CURTIS RICHARDSON who was very attentive and not pushy. I saw the color I wanted with all the amenities. A 2014 Enclave Premium!!! Curtis worked with my husband and me and we now have the Enclave that we wanted. Thank you for Great Customer Service and I highly recommend you as a Salesperson. A Very Pleasant Experience at Rick Hendrix with their Pleasant Salesperson Curtis! Thanks again. More

Great Sale!! VERY SATISFIED!! James Robinson is THE BEST salesman I have ever came across. We ordered our Denali & James was just outstanding. I highly recommend IF your in the Dul James Robinson is THE BEST salesman I have ever came across. We ordered our Denali & James was just outstanding. I highly recommend IF your in the Duluth area GO SEE JAMES ROBONSON!! John Fike was amazing as well!! More than satisfied!!! More

Couldn't be happier! Lexi was a fantastic salesperson! She worked very hard to help us get in the vehicle for the deal we wanted! I highly recommend Her and this dealershi Lexi was a fantastic salesperson! She worked very hard to help us get in the vehicle for the deal we wanted! I highly recommend Her and this dealership if you want a quality transaction with just straight up good people! More

Good Luck getting someone to communicate with you Not a very commendable performance so far. I would not recommend this dealership to my friends. There are other dealerships in Gwinnett that seem to w Not a very commendable performance so far. I would not recommend this dealership to my friends. There are other dealerships in Gwinnett that seem to want your business. I had a much happier experience at another dealer when I bought my new Buick Enclave. More

False advertising/ Bate and switch I was mailed and ad asking me to trade in my car on a new GMC Terrain and they would give me more than the black book value on the purchase of a new T I was mailed and ad asking me to trade in my car on a new GMC Terrain and they would give me more than the black book value on the purchase of a new Terrain and advertised the car for $24000. When I went in to talk to them about the offer, they said I had put over 10,000 miles on the car per year I owned it and therefore the offer was not honored. But I only had 33,000 miles on a three and a half year old car. So I think they said that after learning how many miles I had on the car. and they only offered me a car listed at $29,000. So the deal advertised for $4,000 plus taxes became $12,700. I said I was only interested in the deal advertised and walked out and will not be back since the sales man said it was the marketing dept. who sent the letter out and the sales dept. didn't know anything about it until people stated coming in with the letter. They need to stand by the letter their company sent out and not blame the marketing dept. and try to get out of living up to the terms they offered. I do not know how many people fell for this but I hope no one bought their cars from this corrupt company. More