Rick Hendrick Buick GMC Duluth

THE BEST EMPLOYEE / SERVICE!!!!!!! I work in a hospital where you are trying to make sick people comfortable and better, so I am very particular about how I am being treated as a custom I work in a hospital where you are trying to make sick people comfortable and better, so I am very particular about how I am being treated as a customer. I walked into the dealership with a handful of cars that I wanted to look at and one car that was the dream car for me. When I left, which I must add was after the dealership hours where closed, not only did I have my dream car with warranty and gap insurance, I left with the most pleasant experience of buying a car I have ever had! Mr. Clemons took his time with my entire indecisive decisions and got me what I wanted with a smile. I left feeling complete and excited about my process and eager to recommend him to many others. I will definitely only buy my cars from this dealer as long as Mr. Clemons is there. For whomever is reading this, please tell him Job Well Done!!! To often do I feel that people are not given appreciation when they do an outstanding job. He is an employee to treasure and a blessing to the car buying experience. More

My Saleperson is the Bomb! Best Experience Ever!!! Many times, as a female, I've gone into major purchase situations with great apprehension. Upon shaking hands with Mr. Wright at our first meeting, Many times, as a female, I've gone into major purchase situations with great apprehension. Upon shaking hands with Mr. Wright at our first meeting, I felt immediately comfortable. He has a great approach and did not apply (too much) pressure. I greatly appreciated the fact that he was very, very knowledgeable about the products and able to really educate not only my myself, but two teenage boys shopping with their weary mother. Mr. Wright is engaging and friendly. My family and I felt as if he actually placed our best interests first. He aided excellently in price negotiations and I didn't even see him sweat (hardly) as I gave him the toughest time that I could muster. I am urging all customers, past and future, to consider Timothy Wright as your personal guide at this dealership. He made purchasing a car a superb experience! More

Tenelle Clemons was the best salesman by far I've came across while searching for a vehicle! He found me the perfect car for me and always had the best attit Clemons was the best salesman by far I've came across while searching for a vehicle! He found me the perfect car for me and always had the best attitude. He is funny and makes the stress of buying a vehicle not so stressful. I recommend him to anyone searching for a new car! More

NO, NO, NO, EXPERIENCE WAS HORRIBLE! I have been to this NO, NO, NO, EXPERIENCE WAS HORRIBLE! I have been to this dealership on numerous trips to buy a vehicle the first day I went there I bought an Audi th NO, NO, NO, EXPERIENCE WAS HORRIBLE! I have been to this dealership on numerous trips to buy a vehicle the first day I went there I bought an Audi they told me to bring it back because the bank had not approved me for the vehicle, so that was fine I still continued to deal with the dealership because they had already ran my credit for an approval. I then went back to them 1 week later to see if they had a vehicle there that will work for me there wasn't any there so they put me back in the Audi with a lower down payment and pay off my previous car loan so I was happy. 1 week later they make me bring the car back get back in my car which was no problem, so know I am upset with the company for playing with my emotions. Not to mention I took my mom there they approved her for a new 2014 car told her she had to put a certain amount down, 1 week later they called her back and told her she has to put more money down. So NO I will no longer recommend this company to anyone because if I am not mistaken an approval is supposed to be final before I put my signature on any paperwork, not weeks later once I get comfortable In a vehicle. They do not stand by there word and gives you false hope, false information just to get you in a car. More

Friendly Customer Service The customer service that I received at Rick Hendrick was overall good. Tenelle was very helpful and resourceful. I really appreciate the lengths that The customer service that I received at Rick Hendrick was overall good. Tenelle was very helpful and resourceful. I really appreciate the lengths that he went through to ensure that I found and received the vehicle that I needed. More

When purchasing my brand new vehicle a 2014 Chev Cruse I was welcome with great pleasure and respect. The salesmen Robert Parsons was very professional and I would recommend him to all my friends. I love my was welcome with great pleasure and respect. The salesmen Robert Parsons was very professional and I would recommend him to all my friends. I love my new car and I would purchase my next one from Rick Hendricks Buick. More

Great customer service!!!Very patient and courteous, was there every step of the way without any distractions, knowledgeable about every question we had about our new buick enclave! Best dealership experien there every step of the way without any distractions, knowledgeable about every question we had about our new buick enclave! Best dealership experience ever! More

Lexi was beyond phenomenal. she made sure i walked out with a car that was suitable for me financial as well worth the monthly payment with a car that was suitable for me financial as well worth the monthly payment More

Wonderful experience from Rick Hendrick's Dealership in Duluth! The staff was extremely friendly and helpful. Tenelle was our sales representative and spent time understanding our needs. At the end o in Duluth! The staff was extremely friendly and helpful. Tenelle was our sales representative and spent time understanding our needs. At the end of the day, we found the perfect vehicle for our family. I highly recommend this dealership and Tenelle if you are looking to purchase a GMC/Buick vehicle. More

Tim and Tenelle were very helpful and kind! They were very professional and caring! I havent bought a car in over 5 years and they made it a breeze. Thanks to a winning team at Rick Hendrick Buick GMC I very professional and caring! I havent bought a car in over 5 years and they made it a breeze. Thanks to a winning team at Rick Hendrick Buick GMC I am truly happy!!!!! More