Rick Hendrick Chevrolet Naples

I went to the service department at Rick Hendrick Chevrolet of Naples, since my 2022 Chevrolet Colorado ZR2 is still under bumper to bumper warranty. The door handles are painted blue and the paint i Chevrolet of Naples, since my 2022 Chevrolet Colorado ZR2 is still under bumper to bumper warranty. The door handles are painted blue and the paint is peeling off. The service department stated that it was wear and tear and not covered under warranty. The paint is obviously peeling off from the door handle. I never had a vehicle where the door handle's paint peel off. Obviously, it was a poor job done at the factory where the paint was not cured. I purchased the vehicle during COVID where manufacturers cut corners. The service director at Rick Hendrick Chevrolet of Naples basically stated that it could be repaired for almost 500 dollars. Why would I pay for something out of my pocket to fix that is still under warranty. I paid almost 50k for this vehicle. Paint peeling off should not be wear and tear for a 3 year old vehicle. This dealer has a reputation of not honoring warranty repairs if you did not purchased the vehicle from them. I also had a warranty repair done a year ago at the same place, the key was getting stuck in the ignition due to a faulty shifter switch, at first they gave me a hard time but ended up repairing it under warranty. I will never purchase nor take any vehicle to this place, I rather drive an hour away to Estero Bay Chevrolet. More

The dealership does a great job, clean, all staff are warm, friendly and happy to help. Came in for a test drive and ended up purchasing same day. warm, friendly and happy to help. Came in for a test drive and ended up purchasing same day. More

Well run and do good work in service department as long as yo don't have a warranty issue. This time they actually replaced my battery under warranty. Should have done this after the first time my battery as yo don't have a warranty issue. This time they actually replaced my battery under warranty. Should have done this after the first time my battery was fully discharged by SDGM failure. That's ok though because as long as you don't have a warranty problem the do a great job. More

Always happy with the customer service and how fast they get me in and out always pleasant and helpful get me in and out always pleasant and helpful More

I always have a pleasant experience a Hendrick Chevrolet. Whether it's sales sevice or parts. Whether it's sales sevice or parts. More

Recibí una excelente atención por parte de Paula y su Gerente, cambiando de un leasing a la adquisición de un nuevo vehículo, siempre aclarando mis dudas y brindando un buen servicio. Gerente, cambiando de un leasing a la adquisición de un nuevo vehículo, siempre aclarando mis dudas y brindando un buen servicio. More

I brought my car in for inspection because the motor seems to be making a noise and they charged me $117.50 to say nothing made any funny noise but that it was low on oil they were not able to tell me i seems to be making a noise and they charged me $117.50 to say nothing made any funny noise but that it was low on oil they were not able to tell me if it was leaking or anything anywhere even though I asked and they billed me the full amount they wanted to keep my car for 2 days to further diagnose very displeased with my lack of service. I feel like they just stole my money and didn’t provide me with any service because the car is defin More

I bought a 2024 truck at Hendrick Naples, and have it, along with another car, serviced there. Excellent experience on each visit. along with another car, serviced there. Excellent experience on each visit. More

Julián, George, and a Dave are a top notch team! They’ll work hard until you get the right deal. Their entire motto is to have a satisfied customer. They’ll work hard until you get the right deal. Their entire motto is to have a satisfied customer. More