Rick Hendrick Chevrolet Naples

Dissatisfied Customer issue not fixed! Brought my car for a chirp noise 3x and it is worse than ever. I’m Still waiting on a call back to fix it Brought my car for a chirp noise 3x and it is worse than ever. I’m Still waiting on a call back to fix it More

3hr Oil Change/Fuel Filter It was a pretty painful experience. Fuel Filter and Oil change took 3hrs, this is with an appointment made days prior. I made it very clear I wanted m It was a pretty painful experience. Fuel Filter and Oil change took 3hrs, this is with an appointment made days prior. I made it very clear I wanted my fluids (DEF) topped off. I said something several times when I talked to my Account Manager. Needless to say after the 3 long hours I left with my truck. After 10mins of driving DEF fluid light came on to fill. After the $290 and 3hrs of sitting around you can imagine how i felt about getting the opportunity to make a review. More

best ever best service ever, very conscientious, customer focused helpful and timely, thoughtful, caring and kind, although i had to come back a few times to best service ever, very conscientious, customer focused helpful and timely, thoughtful, caring and kind, although i had to come back a few times to narrow down the issue More

Chevy Trax Purchase The staff at this dealership was professional and courteous. They were happy to assist me in finding a vehicle that suited my wants and needs. They we The staff at this dealership was professional and courteous. They were happy to assist me in finding a vehicle that suited my wants and needs. They were very accommodating and helpful. The process was easy. More

Treated very well The staff was friendly, very professional. I was ready to be told that the sale would not go through, but Mr. Russell was trying very hard on my behal The staff was friendly, very professional. I was ready to be told that the sale would not go through, but Mr. Russell was trying very hard on my behalf. The monthly payment came out a little bit higher, but not astronomical. This purchase is my first new car after several tries and I am very happy with it. More

Great service dept Ed, was great to work with! Answered all of my questions! I would highly recommend them. The best Chevy dealership I have ever dealt with Ed, was great to work with! Answered all of my questions! I would highly recommend them. The best Chevy dealership I have ever dealt with More

Excellent Service as ALWAYS!!! I receive fast, professional care everytime I visit Hendrick Chevrolet in Naples, Florida. They offer the kind of service that causes me to return whe I receive fast, professional care everytime I visit Hendrick Chevrolet in Naples, Florida. They offer the kind of service that causes me to return when I purchase another new vehicle. They pay attention to details and get it right. Thank you! Chuck More

For the best car buying experience ever! No matter if you're buying car getting service or talking to the employees. Thei experience is most pleasurable and professional. I've purchased many No matter if you're buying car getting service or talking to the employees. Thei experience is most pleasurable and professional. I've purchased many new cars from many different dealerships and hands down Rick Hendrick's Chevrolet outperforms them all.It's an enjoyable experience instead of aggravating experience go to Rick Hendrick Chevrolet! You won't be disappointed! More

Best Chevy dealer in SWFL We shopped a few different Chevy dealers from Port Charlotte to Naples and Rick Hendrick was the most professional and had the BEST customer service! We shopped a few different Chevy dealers from Port Charlotte to Naples and Rick Hendrick was the most professional and had the BEST customer service! We live in Fort Myers and the drive was worth it! More

Almost 2 hrs for an oil change? Almost two hours for an oil change? That was ridiculous! What is the point of an 8:30am appointment, where they do not even take your vehicle back un Almost two hours for an oil change? That was ridiculous! What is the point of an 8:30am appointment, where they do not even take your vehicle back until 8:50 am. I mistakenly thought an appointment would expedite the process. I was wrong. I won't be back. More