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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,243 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,243 reviews

May 14, 2019

Great service dept Ed, was great to work with! Answered all of my questions! I would highly recommend them. The best Chevy dealership I have ever dealt with More

by GGRIFFIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
May 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Ggriffin0, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2019

Excellent Service as ALWAYS!!! I receive fast, professional care everytime I visit Hendrick Chevrolet in Naples, Florida. They offer the kind of service that causes me to return whe More

by HAPPY CHEVY OWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Terry Fallon, Kathy Fox
May 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Happy Chevy Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2019

For the best car buying experience ever! No matter if you're buying car getting service or talking to the employees. Thei experience is most pleasurable and professional. I've purchased many More

by CHRISPHILLY313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy service advisor! Kind,caring and informative about my vehicle, George Case, Mark Henry, Jesse Dorestil
May 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Chrisphilly313, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2019

Best Chevy dealer in SWFL We shopped a few different Chevy dealers from Port Charlotte to Naples and Rick Hendrick was the most professional and had the BEST customer service! More

by Alvarado property services, LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Reinaldo Alarcon
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Alvarado Property Services, Llc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 12, 2019

Almost 2 hrs for an oil change? Almost two hours for an oil change? That was ridiculous! What is the point of an 8:30am appointment, where they do not even take your vehicle back un More

by BELLWAS
Recommend Dealer
No
Employees Worked With
Drew Jiras
May 17, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, 239-591-0991 x5040 at your earliest convenience.

May 12, 2019

Oil change Had an oiled change for my Equinox, they did a full check on the car as well and rotated the tires. Terry was great, greeted me right away and got More

by Fancynancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Fancynancy, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

May 12, 2019

Friendly and respectful Looking for a new car is never easy, salesman Mark Henry was patient, honest and respectful! Price was in the right area and Mr Henry was willing t More

by BPRESTON9902
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel, Mark Henry
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Mike Pickett, Sales Manager, 239-591-0991 x5021 at your earliest convenience.

May 12, 2019

Great Worked with Joe. He was great. He was up front and honest about the time and the coast. He was very accommodating while I waited. Giving me updates... More

by Chrisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Chrisc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 12, 2019

everyone is always so nice and accommodating. Nice and friendly staff. Always satisfied. Never had a problem with customer service. Would recommend to others and have recommended to others. This More

by JMACALISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso, Darian Lennix
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Jmacalister, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2019

Dedication to Customer Satisfaction Thorough explanation of service plan and follow up visits. Attentive and informative from initial appointment request to picking up my keys once servi More

by JACQE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Patrick Greene, Eddy Garcia
May 11, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for letting us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

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