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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,248 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,248 reviews

May 12, 2019

Oil change Had an oiled change for my Equinox, they did a full check on the car as well and rotated the tires. Terry was great, greeted me right away and got More

by Fancynancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Fancynancy, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

May 12, 2019

Friendly and respectful Looking for a new car is never easy, salesman Mark Henry was patient, honest and respectful! Price was in the right area and Mr Henry was willing t More

by BPRESTON9902
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel, Mark Henry
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Mike Pickett, Sales Manager, 239-591-0991 x5021 at your earliest convenience.

May 12, 2019

Great Worked with Joe. He was great. He was up front and honest about the time and the coast. He was very accommodating while I waited. Giving me updates... More

by Chrisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Chrisc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 12, 2019

everyone is always so nice and accommodating. Nice and friendly staff. Always satisfied. Never had a problem with customer service. Would recommend to others and have recommended to others. This More

by JMACALISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso, Darian Lennix
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Jmacalister, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2019

Dedication to Customer Satisfaction Thorough explanation of service plan and follow up visits. Attentive and informative from initial appointment request to picking up my keys once servi More

by JACQE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Patrick Greene, Eddy Garcia
May 11, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for letting us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2019

Competent Greeted quickly and politely. Guy was knowledgeable and explained issues clearly and thoroughly. He showed my test results and parts that needed add More

by saldolphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palermo
May 11, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, thank you for taking the time to let us know how we performed. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2019

Professional team and service All personnel were friendly and professional throughout the process. From initial phone call through car pickup, I felt confident that my car was bein More

by JPYCZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Jpycz3, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2019

Great job They will communicate clearly. Call you when they are supposed to. They are very nice and timely. Thank you for all your help in this matter. More

by FARMANA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Farmana07, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 11, 2019

Mark Henry was great start to finish. We arrived at the dealership and was introduced to Mark. After a couple questions he narrowed our choices down and showed us our possible options. Aft More

by LADDSPRINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Mark Henry
May 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Laddspringer, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 10, 2019

Went for a truck and it included a positive experience We went to Rick Henrick’s Chevy looking for a new 2018 truck to replace my vehicle. Austin greeted us as we walked up. He took us to see the specific More

by WomenLuvTrucks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, Robert Spitznagel, Austin Sosa
May 10, 2019 -

Rick Hendrick Chevrolet Naples responded

Womenluvtrucks2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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