Rick Hendrick Chevrolet Naples

car Drives so much better i had new tires put on the car and the rotors turned. The vehicle drives so much better now. Glad I had it worked on at Rick Hendrick Chevy i had new tires put on the car and the rotors turned. The vehicle drives so much better now. Glad I had it worked on at Rick Hendrick Chevy More

Oil change, Service was quick and efficient Joe was awesome. Lots of energy And aways keep me the informed of what was going on with my car even tho it was only for a oil change. Joe was awesome. Lots of energy And aways keep me the informed of what was going on with my car even tho it was only for a oil change. More

what I would expect Service writer Lee was great, very thorough and I felt like my business was important to him. When I called I needed an appointment on Friday which th Service writer Lee was great, very thorough and I felt like my business was important to him. When I called I needed an appointment on Friday which they didn’t really have but Karen made it happen and I really appreciate it! More

Excellent customer service, personable, professional staff We had an excellent experience working with our salesman. I was very specific about the numbers I was targeting, and my wife was specific about the re We had an excellent experience working with our salesman. I was very specific about the numbers I was targeting, and my wife was specific about the requirements of the vehicle. Our salesman was able to work with us extensively to find the right fit. He was also flexible with our schedule, make sure we were comfortable while we were waiting (very busy dealership), and explained every step of the process in great detail. More

Reynaldo Alarcon Very professional Outstanfing service Very knowledgeable and friendly second carvi have bought from him in the last two months Competitive pricing Very professional Outstanfing service Very knowledgeable and friendly second carvi have bought from him in the last two months Competitive pricing I didnt have to wait lo g Very pleased More

Guy made it easier Guy , was extremely helpful. Came up to me and took me in without an appointment, he was on top of it and I was not questioned . Told me he would call Guy , was extremely helpful. Came up to me and took me in without an appointment, he was on top of it and I was not questioned . Told me he would call me when my car was all done with which made me feel at ease because he was willing to help and was so understanding. More

service I had my 2017 traverse serviced for an oil & filter change and tire rotation. My car was serviced by you on 10/02/18 (25,400 miles) and on 1/17/19 (30 I had my 2017 traverse serviced for an oil & filter change and tire rotation. My car was serviced by you on 10/02/18 (25,400 miles) and on 1/17/19 (30,273 miles and today. The service person told me that the air filter and cabin filter were in bad need of replacement. This was never brought to my attention in the two prior services. It makes me wonder how reliable your service really is and what else that is suppose to be checked that wasn't . More

Fantastic Everybody at Hendrick Chevrolet is great! I had my 2016 Equinox serviced and I wound up buying a new 2019 Premium Equinox. Which I am very happy wit Everybody at Hendrick Chevrolet is great! I had my 2016 Equinox serviced and I wound up buying a new 2019 Premium Equinox. Which I am very happy with. I love it. More

Most defenitley I will recommend to my frineds and familiy The employees of this dealership go over and beyond to make sure you get a good deal on your purchase. They look for ways to find you discounts to mak The employees of this dealership go over and beyond to make sure you get a good deal on your purchase. They look for ways to find you discounts to make your purchasing much better. I have already recommend them to my family members. More

Nice surprise for Saturday service I used to come to this dealership when it was formerly owned by someone else. I know when there’s a business buyout daily business tactics need to be I used to come to this dealership when it was formerly owned by someone else. I know when there’s a business buyout daily business tactics need to be re-sorted out to provide an updated version of customer service. So, it’s been quite a bit of time since now returning for a special key fob service on a Saturday afternoon. When i ordered the 2 key fobs from Danny over the phone a couple days before the weekend, there was no mention of making an appointment to get them programmed. I was told to just stop by and get them programmed. The guy at the parts counter asked me if I had an appointment to get them programmed and I told him Danny never mentioned I needed one. He then told me to locate Ed, up front, who works with checking people in for service. It took asking a very nice young man located in the first check out booth on the right past the main glass double doors who assisted in tracking down Ed for us. Ed was great to help get our key fobs programmed and told to go into the waiting room. He said it could take 45 minutes to an hour and cost me $75 each to program. In maybe 20 minutes Ed popped his head into the waiting room to get us! As we followed him back to his booth he mentioned that someone programmed the key fobs himself. He said it so fast I didn’t catch it but thought it may have been the Parts department Manager. If it was the manager, I didn’t get a chance to thank him. The 2nd surprise was that they charged me quite a bit less than the $75 each! So, their customer service was incredible on a Saturday afternoon! And Harry, my 2009 HHR is very happy, too! More