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Rick Hendrick Chevrolet Naples

Naples, FL

4.5
1,266 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,266 reviews

May 01, 2019

Guy, Ryan and Frank were very helpful Attentive and knowledgeable service team made for a good experience. Courtesy shuttle is a plus. Appearance of the service drop off area and benches c More

by Michael CH
Recommend Dealer
Yes
Employees Worked With
Guy Palermo, Ryan Malinowski, Frank Cersosimo
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Michael Ch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

May 01, 2019

My experience with my tire/rim problem Very helpful but issue still not resolved. Tire is still losing air. I think the problem is with the rim. I believe a new rim should be ordered and More

by JLAUNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember advisor's name.
May 03, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040 at your earliest convenience.

May 01, 2019

Nice people and a good deal! Nice store with great service. Great salesman and very helpful! Smooth deal and good location for us. We will recommend this place to our friends! More

by AKSELLSNAPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Buren Leslie
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Aksellsnaples, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2019

car Drives so much better i had new tires put on the car and the rotors turned. The vehicle drives so much better now. Glad I had it worked on at Rick Hendrick Chevy More

by ALICIASMOOT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Massillom , Crista Poynor, Ed McKeon, Juan Alanis
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Aliciasmoot4, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2019

Oil change, Service was quick and efficient Joe was awesome. Lots of energy And aways keep me the informed of what was going on with my car even tho it was only for a oil change. More

by CHUCKKNESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
May 03, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Chuckknesley, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2019

what I would expect Service writer Lee was great, very thorough and I felt like my business was important to him. When I called I needed an appointment on Friday which th More

by cefco9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Karen Stevenson
May 03, 2019 -

Rick Hendrick Chevrolet Naples responded

Cefco9, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2019

Excellent customer service, personable, professional staff We had an excellent experience working with our salesman. I was very specific about the numbers I was targeting, and my wife was specific about the re More

by ROBERT.WILLIAMS.918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henry
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Robert.williams.918, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2019

Reynaldo Alarcon Very professional Outstanfing service Very knowledgeable and friendly second carvi have bought from him in the last two months Competitive pricing More

by mariamoralesrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Mariamoralesrealtor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2019

Guy made it easier Guy , was extremely helpful. Came up to me and took me in without an appointment, he was on top of it and I was not questioned . Told me he would call More

by YOSELIN_Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palermo
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Yoselin_z, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We do hope we can be of assistance in the future. Take care!

April 30, 2019

service I had my 2017 traverse serviced for an oil & filter change and tire rotation. My car was serviced by you on 10/02/18 (25,400 miles) and on 1/17/19 (30 More

by jsoles8037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Palermo
May 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, Air filters and cabin air filters have a longer service life than the oil filter, typically between 15k-30k miles. I am sure we checked but they were not in need of replacement. We try to be good stewards of your budget and do not do services, unless necessary. Please give us a call to answer any other concerns you may have, 239-591-0991 x5021, and ask for Mike Pickett.

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