Rick Hendrick Chevrolet Naples
Naples, FL
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2016 Corvette was stuttering My 2016 Corvette Sri gray was stuttering, but Terry processed my issue and had the problem resolved with a flush and change of transmission fluid. Now My 2016 Corvette Sri gray was stuttering, but Terry processed my issue and had the problem resolved with a flush and change of transmission fluid. Now it runs like a top! Courteous and attentive inside as well as out at the service booths. More
Oil Change no appt I look forward to the new facility. Lee worked me in without an apt, They washed the car which I greatly appreciated, They got all the work done on ti I look forward to the new facility. Lee worked me in without an apt, They washed the car which I greatly appreciated, They got all the work done on time More
Great Dealer To Deal With!! Lee My Service Advisor Is Very Professional And Kind. Repairs Are Done In A Timely Matter And Stays In Contact With Me On Updates And Explains In Deta Lee My Service Advisor Is Very Professional And Kind. Repairs Are Done In A Timely Matter And Stays In Contact With Me On Updates And Explains In Detail What Is Wrong With Me Vehicle! Thank You!!! More
Awsome You all did a wounderful job on my car. I’m super happy and I will recommend rick hendericks to anyone looking for a new car. Thank you all. You all did a wounderful job on my car. I’m super happy and I will recommend rick hendericks to anyone looking for a new car. Thank you all. More
Service Center. Employees like Edward McKeon in service, and Jesse in oil service,and Ernie in parts. Are your best assets. The new service manger. That's only been Employees like Edward McKeon in service, and Jesse in oil service,and Ernie in parts. Are your best assets. The new service manger. That's only been there a few month. I'm sure that she's a very nice person. But somewhat of a disappointment. Compared to your last service manager, Garry Ferry. She dose not interact with the customers base. A very important attribute for anyone that calls one self a "manager." The numbers will ultimately reflect the bottom line. I have been a regular/loyal to this dealership, since 1994. More
New LTZ The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Cha The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Charelus Jesse Dorestil Darian Lennix These three worked professionally to satisfy my needs, and answer my questions. More
Great job Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and pr Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and professionally. More
Excellent Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week More
THE best dealership AND service in SWFL Ed McKeon is THE best! He is always friendly, professional and knowledgeable Hendricks is always accommodating, accurate and AWESOME!!!! I highly rec Ed McKeon is THE best! He is always friendly, professional and knowledgeable Hendricks is always accommodating, accurate and AWESOME!!!! I highly recommend Henricks for all your cars needs! More
Service bait and switch On 4/17/2019 I had a scheduled appointment for an oil change and tire rotation on my 2014 SS. Intentions were to get the 8-Quart dexos1® Oil Change, On 4/17/2019 I had a scheduled appointment for an oil change and tire rotation on my 2014 SS. Intentions were to get the 8-Quart dexos1® Oil Change, coupon code 224 @$59.95 and the 4-Tire Rotation, coupon code 242 @ $19.95. On arrival spoke to Service Advisor Joseph Torregrasso and then decided upgrade to Mobile 1 oil expecting to pay the price difference between the two brands of oil and get the 4 tire rotation. When my car was ready Joseph Torregrasso told me that my bill was between $160.00 and $180.00 for the oil change and that I got a 4 tire rotation and balance (clearly explained at registration that I only wanted the tire rotation and was told by Torregrasso "no problem".) I complained that that was a lot of money for those two services and Torregrasso agreed to reduce the price to $125.78 which I paid and left feeling as though I was really taken advantage of. I am a senior at 74 yrs and this is the first time that I have ever felt "ripped off." More

