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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

January 24, 2024

Went in for service… check engine light on. At appointment, informed diagnostic testing takes 24-48hours! Ridiculous! We were not informed of this when appointment was made. No loaner car offe More

by Tk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell evans
Jan 26, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Tk, thank you; we appreciate your feedback!

January 23, 2024

William and Sam were excellent, very responsive and asked all my questions. No complaints at all More

by Terry.zeske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Banna
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Terry.zeske, we're so glad that we were able to go above and beyond your expectations!

January 23, 2024

They are very couteous and very customer service friendly. Brian our salesperson went above and beyond. More

by tang93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jesse Dorestil
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Tang93, thank you; we appreciate your feedback!

Jan 25, 2024 -

tang93 responded

The entire staff went above and beyond on customer service. Brian our sales representative, Jesse our sales manager, Alex our finance manager.

January 23, 2024

PROMPT service, fair pricing, good work. I am totally pleased with this dealer. Would never hesitate going back! More

by dstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Dstark, we're glad to hear you enjoyed your visit.

January 23, 2024

The service rep was excellent. The work was done on time. However I was unable to contact the service rep to email me a copy of the Multi Point Vehicle Inspection Report. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Jesenia
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Al, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

January 21, 2024

Employees are nice enough, but having to wait 2-3 weeks for an oil change appointment, every time, is a HUGE turn off. Not to mention, they don’t take very good care of your vehicle, while it’s in their ca More

by Spook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon 5 stars!
Jan 23, 2024 -

Rick Hendrick Chevrolet Naples responded

Spook, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our Service Director Jack N at your convenience.

January 19, 2024

Rich. Hendrick Chevrolet was a very good experience, the professionalism of all the salesman and managers or by four very very professional dealership itse More

by Sciferni91389@gmail.com.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Austin Sosa
Jan 19, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Sciferni91389@gmail.com., thank you; we appreciate your feedback!

January 10, 2024

Overly pleased with my total experience. Jim Spanger did an excellent job with us. Enjoy Hendricks Dealership! More

by Swchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Spanger
Jan 12, 2024 -

Rick Hendrick Chevrolet Naples responded

Swchadwell, we really appreciate your feedback!

January 02, 2024

Jim was a great sale person and walked me through my purchase !! I would recommend this dealership and Jim to my friends and family More

by Naples3467
Recommend Dealer
Yes
Employees Worked With
Jim Pucci
Jan 06, 2024 -

Rick Hendrick Chevrolet Naples responded

Naples3467, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

December 21, 2023

Excellent service. Chris was personable and did a great job. Told he would get it done and he did. First time I've been there and got my vehicle done the same day. More

by debbie_leon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bargne, Christopher
Dec 22, 2023 -

Rick Hendrick Chevrolet Naples responded

Debbie_leon02, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

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