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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

December 21, 2023

Everything went very smoothly. From making the appointment with the service writer, all the way through the completion. Jesenia did an excellent job communicating with me and gett More

by Gubala25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Martinez
Dec 22, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Gubala25, thank you; we appreciate your feedback!

Dec 22, 2023 -

Gubala25 responded

This is what I said: Everything went very smoothly. From making the appointment with the service writer, all the way through the completion. Jesenia did an excellent job communicating with me and getting service completed in a timely manner. Her cheerful attitude and attention to detailed was absolutely the best. She is an asset to Rick Hendrick Chevrolet. I will continue to us her as my service writer, and Rick Hendrick Chevrolet, as long as she is there! I believe that management should recognize her talents and realize the assert she is the the dealership. Signed Ed Gubala

December 07, 2023

The gentleman who cared for me was very pleasant the only complaint is I was there for almost 3 hours for an oil change/ maintenance. Had 8:30 appointment didn’t leave to almost 11 More

by nelsonlinda38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Dec 12, 2023 -

Rick Hendrick Chevrolet Naples responded

Nelsonlinda38, we're so glad that we were able to go above and beyond your expectations!

December 01, 2023

Friendly helpful service as usual - you can always count on nice people and a satisfactory service experience. More

by patty1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stamper
Dec 06, 2023 -

Rick Hendrick Chevrolet Naples responded

Patty1301, we're so glad that we were able to go above and beyond your expectations!

November 30, 2023

My experience was a superior one from start to finish! It was my first time seeing the new facility and was impressed from from the moment that I drove through the automatic garage doors and passed over t More

by john.cheatham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jezina Martinez -great job!, Garvinn Charelus
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

John.cheatham, we really appreciate your feedback!

November 30, 2023

Great dealership, beautiful new building, excellent customer service. I will buy my future cars here. More

by Tom Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Estes and Javon Morrisete
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Tom Hill, we really appreciate your feedback!

November 29, 2023

not much of a writer, but the service at Hendrick Chevrolet can't get any better, reps do just as they will More

by ckelley1621
Recommend Dealer
Yes
Employees Worked With
jack
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Ckelley1621, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

November 29, 2023

Our service rep, Jim Stamper, is an excellent representative for Hendricks. He did what he said he would try to do without over-promising! Great guy! More

by jdavidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stampwr...excellent...5 stars!
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Jdavidm, thank you; we appreciate your feedback!

November 28, 2023

Awesome service. Minimal wait for oil change and tire rotation. Staff is very friendly and helpful. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Bargnesi
Nov 30, 2023 -

Rick Hendrick Chevrolet Naples responded

Vince, we're so glad that we were able to go above and beyond your expectations!

November 27, 2023

Chris Bargnesi was our service rep on our last oil change. He was efficient and friendly. Always a pleasure dealing with all of the staff at the dealership. More

by KailuaColee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bargnesi, Matt Fisher, Zack in sales, Mark Henry
Nov 29, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Kailuacolee81, thank you; we appreciate your feedback!

November 23, 2023

My first visit from the initial scheduling phone call to my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a More

by Mikecikacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stamper
Nov 25, 2023 -

Rick Hendrick Chevrolet Naples responded

Mikecikacz, we're so glad that we were able to go above and beyond your expectations!

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