Rick Hendrick Chevrolet Naples

My first visit from the initial scheduling phone call to my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a small problem. Friendly, Professional and Knowledgeable with a first class facility. More

My sales guy, Brian, was great. He listens and knows the cars inside and out. Everyone I encountered at the dealership was super nice and helpful. They made me a much better deal th He listens and knows the cars inside and out. Everyone I encountered at the dealership was super nice and helpful. They made me a much better deal than any other dealer. More

I’ve had my fair share of experience with multiply service departments but this dealership is by far the BEST customer service I’ve ever had. They definitely under promise and over deliver every singl service departments but this dealership is by far the BEST customer service I’ve ever had. They definitely under promise and over deliver every single time 🤗 thank you to the entire service and sales staff for all your hard work and good diligence to provide a world class experience More

I knew what was wrong with the car, Midas put it on their analyzer, in five minutes they had the problem diagnosed, and it didn’t cost me a thing. But when I went to the dealer, they didn’t believe me, charg analyzer, in five minutes they had the problem diagnosed, and it didn’t cost me a thing. But when I went to the dealer, they didn’t believe me, charged me $200 to tell me what I already knew, had me leave the car for 24 to 48 hours just to plug it into their analyzer for 5 minutes to get the defective codes that I already knew. And they gave me a repair estimate for over $3000 and told me they couldn’t get the part for 3 months, they couldn’t fix my car and that I should trade it in. Not very good. More

Jesenia Martinez in the service department always provides excellent and speedy customer service. There is no better service advisor than her! provides excellent and speedy customer service. There is no better service advisor than her! More

Went into lease a new car and the service from the salesman and mangers was terrible. Would never go back for a car. salesman and mangers was terrible. Would never go back for a car. More

Appointment required; no shuttle service; no vehicle checklist for tire wear, air pressure , wiper blades, etc. checklist for tire wear, air pressure , wiper blades, etc. More

Rick Hendrick Chevrolet Naples is always neat and clean, great customer service, coffee and cookies are a plus great customer service, coffee and cookies are a plus More

The dealership was very nice, my oil change service took over an hour to complete. I arrived at the designated time and dealt with a service advisor about another issue and he said it was solved. Bad news t over an hour to complete. I arrived at the designated time and dealt with a service advisor about another issue and he said it was solved. Bad news the issue was not resolved. I have not had a chance yet to return. Frustrating that my issue is not resolved. More

Even if my transaction is long , January 2023 to October 2023 to receive my corvette, the delivery last Monday was perfect . Thanks to Grant an Sean 2023 to receive my corvette, the delivery last Monday was perfect . Thanks to Grant an Sean More