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Rick Hendrick Chevrolet Naples

Naples, FL

Overview
Reviews
4.6
1,244 Reviews
Call Dealership (833) 451-1084
View Awards

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

October 26, 2023

Friendly people. My advisor Javon did a great job. Service reminders through texting were great feature. And the customer lounge was very nice. Thanks all! More

by Saltydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Morrissette
Report | Print
Oct 28, 2023 -

Rick Hendrick Chevrolet Naples responded

Saltydad, we're so glad that we were able to go above and beyond your expectations!

October 25, 2023

Very good service, employees are polite and ready to assist you. They knowledgeable and helpful More

by Kathymichel1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Byrd
Report | Print
Oct 27, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Kathymichel1948, thank you; we appreciate your feedback!

October 24, 2023

So far very good. Scheduled to pickup new truck on 10-28 with Dave landau More

by jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave landau. 5 stars. Matt kugle. 10 stars he is reason i come back
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Oct 26, 2023 -

Rick Hendrick Chevrolet Naples responded

Jk, we are so happy to read such a great review about Rick Hendrick Chevrolet Naples!

October 23, 2023

The dealership has undergone a major renovation and is quite beautiful and seems to have a top notch new service department More

by katyfeb02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Estes and Marlon
Report | Print
Oct 26, 2023 -

Rick Hendrick Chevrolet Naples responded

Katyfeb02, we're glad to hear you enjoyed your visit.

October 20, 2023

Excellent technical staff and completely customer focused. I only have my car serviced at Hendricks. More

by Ckupperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Martinez, Leandro Cepero
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Oct 22, 2023 -

Rick Hendrick Chevrolet Naples responded

Ckupperman, we're so glad that we were able to go above and beyond your expectations!

October 12, 2023

Jovan of service dept is outstanding, he kept me updated every step of the way. He is amazing, courteous and very knowledgeable More

by JUDYDURBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon, service department is exceptional.
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Oct 15, 2023 -

Rick Hendrick Chevrolet Naples responded

Judydurbin, we're so glad that we were able to go above and beyond your expectations!

October 02, 2023

Rick Hendrick Chevrolet Naples advertises competitive pricing but then adds "optional" add ons that they say cannot be removed. It's a dishonest practice that needs to stop. They were able to credit us More

by tcpmike
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rick Hendrick
Report | Print
Oct 03, 2023 -

Rick Hendrick Chevrolet Naples responded

Hi Tcpmike, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

September 23, 2023

Yo no tuve NINGUN servicio el 21 September. No entiendo porque me llegó un aviso de servicio ese día. Me pueden aclarar por favor? More

by Jaqueline F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrielys Guzman
Report | Print
Sep 25, 2023 -

Rick Hendrick Chevrolet Naples responded

Hi Jaqueline F, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Jack our service director at (239) 591-0991 at your convenience. Thank you!

September 22, 2023

Fantástico súper nice special attention from the staff who treated me very subtly and was concerned about the problem with my car More

by mayluis021581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Greene, Jason Matthews, Montese Crandall, Reinaldo Alarcon, Garvinn Charelus, Drew Jiras, Adrielys Guzman, Shakira Gonzalez, Jesse Dorestil, Leandro Cepero
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Sep 25, 2023 -

Rick Hendrick Chevrolet Naples responded

Mayluis021581, we are glad we could help!

September 13, 2023

My service rep was excellent and the repairs seem to have been done promptly and properly More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Martinez
Report | Print
Sep 16, 2023 -

Rick Hendrick Chevrolet Naples responded

Bill, we really appreciate your feedback!

Sep 17, 2023 -

Bill responded

Jesenia was a delight to work with. She kept me informed throughout the process!

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