Rick Hendrick Chevrolet Naples

I've been a customer at Rick Hendrick Chevrolet in Naples for almost 10 years. Their quality of service is excellent and I attribute the majority of that great experience to Jerry in service and Alex in fin for almost 10 years. Their quality of service is excellent and I attribute the majority of that great experience to Jerry in service and Alex in finance. Top notch guys who are experts in their trades. Can't say enough good things about them and the quality of their work and customer support. More

Always easy to schedule service. People are courteous and very professional. The service representative (Jim) was great to deal with. People are courteous and very professional. The service representative (Jim) was great to deal with. More

.Excellent service. Well informed personnel and very polite. Work completed in a timely manner. Very happy customer polite. Work completed in a timely manner. Very happy customer More

Corvette was in for an airbag light on dash. They recommend a coolant flush and a break fluid flush also. There car was at the dealers (probably outside) for 6 1/2 days! Weekend included. Some d They recommend a coolant flush and a break fluid flush also. There car was at the dealers (probably outside) for 6 1/2 days! Weekend included. Some days - no return calls looking for a status. Car coated with foreign particles and grease spot on carpet. No hand washing done nor offer to pay for Uber. No first Class service that I'm used to elsewhere. Cost $1000+ More

This dealer has done an out standing job with the service of my truck the last 2 years and recently with the purchase of my new Chevy Blazer. I want to say special thanks to Jay Segovia my sales man on 03/09 of my truck the last 2 years and recently with the purchase of my new Chevy Blazer. I want to say special thanks to Jay Segovia my sales man on 03/09/2024. More

Miscommunication about length of repair, but they were great and we were able to go to lunch while we waited !! Everyone was polite and spot on ! great and we were able to go to lunch while we waited !! Everyone was polite and spot on ! More

Friendly -fast-i bought my Chevy from estero Chevrolet they couldn't fix my passenger door. I complained to gm corp they said to go to Hendrick Chevrolet and I'm glad I did.. they fixed it in a few hours. they couldn't fix my passenger door. I complained to gm corp they said to go to Hendrick Chevrolet and I'm glad I did.. they fixed it in a few hours. More

One of the best experiences I’ve had leasing a vehicle Both representatives we worked with are very pleasant and helpful Both representatives we worked with are very pleasant and helpful More

FRIENDLY and Fast Service. Extra Kind to my kids which is not always easy bringing them to long wait appointments. The waiting area was kid friendly with hot chocolate, colorin Extra Kind to my kids which is not always easy bringing them to long wait appointments. The waiting area was kid friendly with hot chocolate, coloring and they loved looking at the cars in the display room. The Oil Change was complete before they were finished having fun. It was not just about business but a welcoming experience! More

Went in for a transmission problem,I waited two weeks to get in the service department sent someone out to drive the car and said it was normal.I was in charge of a fleet of over 150 vehicles for 35 years a get in the service department sent someone out to drive the car and said it was normal.I was in charge of a fleet of over 150 vehicles for 35 years and I know that there is a problem with the transmission.In two week’s I will be going back to Michigan and hope no problems on the way.Very disappointment in the way your dealership handled it,at the least you should of sent out the transmission person.The service writer was very good but she could do just so much. More