Rick Hendrick Chevrolet Naples

Julian was extremely helpful throughout the entire process but I was disappointed that Cameron was fired 4 days prior to me picking up my vehicle He was instrumental in the build selection process but I was disappointed that Cameron was fired 4 days prior to me picking up my vehicle He was instrumental in the build selection More

To say I was offended and completely disrespected by this dealership would still be an understatement. As a returning customer who has come over from Ft. Lauderdale to make personal and business purchases fr dealership would still be an understatement. As a returning customer who has come over from Ft. Lauderdale to make personal and business purchases from this dealership based on their customer service and fair pricing, I expected to once again have an amazing purchase experience. In fact, I was swapping out the traverse lease that I obtained from Hendricks in naples for a new traverse lease. I contacted my old contact who turns out was now an ex sales manager from Hendricks. Regardless of not working there he told me to give them a call and they’d do great by me again. I provided the info on the traverse I was interested in and had no intention of talking to any other dealers as my Previous experiences here had been wonderful. I submitted the car fax document showing my vehicle was worth $5k more than my buyout on the lease. To my surprise, the salesman sent me an offer that was absolutely terrible and I know they know it was terrible as they didn’t even follow up with me to discuss and try to work towards a deal. Quite frankly it felt like a slap in the face and they made it clear they no longer wanted my business. The Hendricks offer was for a vehicle with an msrp of $50,345 and they offered $25k for my current lease which was $5k less than the Carmax offer. After all the other addons the purchase price came out to $52337 and the payments would be $988 per month for 36 month lease with zero downpayment. I couldn’t believe it and it warranted zero response from me as it was clear they could care less about me being a retuning customer. Due to that offer I called my old contact who helped me to locate a local dealer and helped me to negotiate a deal , I contacted Greico Chevy in ft laudedale and presented the vin for a new traverse on their lot, provided the Carmax offer, and we were able to negotiate a lease purchase on a vehicle with an msrp of $51,590, $29,500 for the trade in, and the final price of $43,923.. to recap, I got a more expensive vehicle than Hendricks offered (Greico vehicle msrp $1245 more than Hendricks vehicle) for far less than Hendricks wanted, with payments $366 less “Per Month” with no money down.. my advice, don’t trust Hendricks and complete your research before agreeing to any deals. They clearly don’t value prior customers!! More

Jim Stamper was very personable and professional. My work was completed quickly and he contacted me promptly. Very happy! My work was completed quickly and he contacted me promptly. Very happy! More

I went to Rick Hendrick Chevrolet in Naples for Service and it was wonderful, excellent. and it was wonderful, excellent. More

Sam Banna was very friendly and helpful. He approached us within 5 minutes of us arriving. Sam listened to our needs and found us a vehicle that suited our needs. Sam was informative, detail He approached us within 5 minutes of us arriving. Sam listened to our needs and found us a vehicle that suited our needs. Sam was informative, detailed and not pushy. He was very knowledgeable about all the features of the vehicle and remained calm and friendly throughout our process of purchasing a vehicle. More

Sam help me fine the truck I was looking for he is great I would not be Abel with out him thank you I would not be Abel with out him thank you More

I came in to Rick Hendrick Chevrolet Naples looking for a van, Sam Bam was of great help very straight forward helped me find exactly what I was looking for very fast and helpful. Highly recommended van, Sam Bam was of great help very straight forward helped me find exactly what I was looking for very fast and helpful. Highly recommended More

Highly recommend Sam and Sean the sales manager! It has been an overall great experience here at Hendrick Chevrolet!Thank guys! Will come again for a Z06 one day! It has been an overall great experience here at Hendrick Chevrolet!Thank guys! Will come again for a Z06 one day! More

Sam was very nice and helpful at the moment to look for a good deal on my next car, thank you very much. good deal on my next car, thank you very much. More

I worked with Sam Banna and he was amazing. I would return to the dealership just for him. I would return to the dealership just for him. More