Rick Hendrick Chevrolet Naples

Very courteous service. Nice building. The service department did a thorough and professional job on my vehicle. Thanks! And everyone loves a free car wash. department did a thorough and professional job on my vehicle. Thanks! And everyone loves a free car wash. More

Great service at this dealership. Service rep, Lee, was great at informing me the needs and recommendations to my car. During the servicing of my car I was giving updates regularly on the progress of my ca great at informing me the needs and recommendations to my car. During the servicing of my car I was giving updates regularly on the progress of my car and repairs. I appreciate being informed constantly by the dealership. More

Oil change took a little longer than I thought it should be 1 1/2 hour with appointment. But a good job was done. Thank you. be 1 1/2 hour with appointment. But a good job was done. Thank you. More

Absolutely horrible experience. Bought a 2019 ZL1 from them, titled as new. It had been the GM’s car and had 1300 miles on it. From the very moment that I signed the paperwork the trouble began. I Purchas them, titled as new. It had been the GM’s car and had 1300 miles on it. From the very moment that I signed the paperwork the trouble began. I Purchased this car site unseen as I live in Georgia. I was assured that the car was in immaculate condition. It was anything but, but more on that later. Even through the negotiations I was lied to and told that certain things were not agreed to and there was even disagreements within the employees. I tried to get the car shipped to me but I could never get them to set anything up. I then had to pressure them constantly until I finally had to compromise and let my sales manager son deliver the car to me by driving it up in the middle of the night. When it arrived it had extensive damage. I ended up taking it to the Rick Hendrick in Buford Georgia and there was over $1200 in repairs required. Yes, I realize this was a driven car but it looked abused. It was clear they made no attempt to even give the car a wash. I had to hound the dealer for paperwork and when I finally got it they had applied for the wrong Georgia tag. Or so I thought. Now, almost 2 months after purchasing the vehicle I get a call saying they never filed for my plates!!! Never do business with this group! More

Thank you Victor!!! Victor Macelo was very AMAZING! The moment I arrived he was tending my needs, to be the (New Sales Associate) He took his time to explain the differen Victor Macelo was very AMAZING! The moment I arrived he was tending my needs, to be the (New Sales Associate) He took his time to explain the different options also was extremely helpful and worked very hard to make our car deal happen. He definitely went the extra mile for me. Great experience, great SALESMAN. Thank you Victor. More

Horrible management team ! These new people they have over there are horrible! Used to be a good ten, but now they have these young money driven, no customer service, no dealer These new people they have over there are horrible! Used to be a good ten, but now they have these young money driven, no customer service, no dealership experienced losers that have no idea how to take care of the older people that make Naples their home. 2 people particularly, A guy named Jason and some guy named Matt who I don’t think ever stepped into a dealership before today. Numbers is all they care about and even their employees are all about to quit. Anyone hear what the employees say at the drive would be shocked. I’ll take my business somewhere else. More

The team at Hendricks was excellent. We had difficult situation to resolve and the general manager spent a great deal of time resolving our issue to our satisfaction. Thanks! situation to resolve and the general manager spent a great deal of time resolving our issue to our satisfaction. Thanks! More

Good experience The service department has a wonderful staff. They could use some help on getting vehicles completed sooner than 2 hours for an oil change. Overall g The service department has a wonderful staff. They could use some help on getting vehicles completed sooner than 2 hours for an oil change. Overall good experience. More

Everything done and done quickly. Everything goes without any complications and done with a smile and a thank you. Will always give top referral to friends and family. any complications and done with a smile and a thank you. Will always give top referral to friends and family. More

Very professional attention to detail great listeners and very helpful They went overboard to deliver a finish job and to answer all my questions ... well done guys ... very helpful They went overboard to deliver a finish job and to answer all my questions ... well done guys ... More