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Rick Hendrick Chevrolet Naples

Naples, FL

4.5
1,266 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,266 reviews

May 15, 2020

Great service. Everyone was helpful and eager to answer my questions. They offered my family water and made the process very comfortable. The whole experience was easy and enjoyable. More

by CLRAISER
Recommend Dealer
Yes
Employees Worked With
Montese Crandall, Reinaldo Alarcon, Garvinn Charelus, Jesse Dorestil, Leandro Cepero
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Clraiser, Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Have a wonderful day. Best regards, Danny Stapp

May 15, 2020

Great experience, Julian Fominaya was very thorough and made the experience great. Made my family and I feel comfortable and enjoyed the experience. 5 stars for Julian! More

by JBEAN829
Recommend Dealer
Yes
Employees Worked With
Alicia Smoot
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Jbean829, Thanks for your praise and kind comments about our team. Julian does and amazing job, and I am sure he will be thrilled once I tell him about your amazing review! Have a wonderful day! Best, Danny Stapp

May 14, 2020

Travelled all the way from MA with no AC, so we knew we had to find a Chevy dealership and fix it ASAP. The service advisor went above and beyond for us. Gave us a free wash because the car was covered in More

by amcav
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Amcav, We're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Danny Stapp

May 14, 2020

I dealt with Lee in the service department about my 2015 Suburban. I brought the truck in on a recall issue. I explained to Lee about having to press the brake down harder at low speeds and he was able to f More

by TIMJOZA
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Timjoza, Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Have a wonderful day! Sincerely, Danny Stapp

May 13, 2020

All I can say is the service was excellent and lee kept me up today on what was going on with my vehicle, I was from out of state and you treated me great. I definitely would buy a vehicle from your dea More

by Ljbiglou2
Recommend Dealer
Yes
Employees Worked With
Lee
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Ljbiglou2, Thank you; we appreciate your feedback! We're looking forward to your next visit with us! Sincerely, Danny Stapp

May 13, 2020

Austin was very knowledgeable and friendly! We would Austin was very knowledgeable and friendly! We would definitely recommend the dealership and Austin. The finance department was thorough and effici More

by bethntia
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Bethntia, Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day! Best, Danny Stapp

May 12, 2020

Great experience. No stress. Easy solutions and options and great deal. Reinaldo en s very friendly, knowledgeable and attentive. I definitely recommend him to anyone looking to buy a Chevy. More

by alfinmass
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon, Alicia Smoot
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Alfinmass, Thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best regards, Danny Stapp

May 11, 2020

Excellent Service.Tech and Adviser are Always Excellent Service. Tech and Adviser are Always professional and helpful, It’s always a pleasure to service My vehicle at Rick Henrick Chevrolet.thank More

by SERGIO.RUIZ
Recommend Dealer
Yes
Employees Worked With
Sergio,Ruiz
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Sergio., We are very happy to have provided you with such a positive experience! Best, Danny Stapp

May 11, 2020

Reinaldo provides great service. My dealing with this purchase was all with Reinaldo. He made me and my wife feel comfortable from start to finish. There was "one" infraction on the More

by BOBMELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, We appreciate you taking the time to leave us this feedback. If you can find some time please bring the vehicle back to we can inspect the wheel well and make the necessary repairs. I apologize that that item was not addressed prior to delivery. Have a wonderful day. Best, Danny Stapp Business Development Manager 239-596-9258

Jun 16, 2020 -

BOBMELLO responded

Hello Mr.Stapp, Thank you for the offer to bring the car back to make the repair. Right now we're not in FL. As soon as we get back I will contact you to have the repair made. Please give our best to Reinaldo. Sincerely, Bob & Bev Mello

May 11, 2020

Thanks to services Russell for helping me a lot with my car with his friend as well you guys are really rock and I really appreciate !!! More

by GMONEYPIERRE
Recommend Dealer
Yes
Employees Worked With
Russell, Terry Fallon
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Gmoneypierre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Best, Danny Stapp

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