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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,353 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,353 reviews

May 19, 2020

Excellent service and high level of professionalism Highly recommend especially my service person Lee- friendly, knowledgeable and always accompanied The entire service staff is very More

by Nycnpls
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, Nycnpls, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We look forward to assisting you again. Have a wonderful day. Sincerely, Danny Stapp

May 17, 2020

Great buying experience. Employees were respectful and very helpful. Faculty was clean and accommodating for my family. I will recommend friends and family to Rick Hendrick Chevrolet. More

by NWEIGLE
Recommend Dealer
Yes
Employees Worked With
Jimmy Hagerman, Drew Jiras
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, Hello Nweigle, We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best regards, Danny Stapp

May 17, 2020

Absolutely the worst dealership I have ever experienced in my entire life of buying cars. Was always given the run around on when my car was getting delivered I even called Matt and complained More

by DANIELGIANFERRARA
Recommend Dealer
No
Employees Worked With
Jose , George Case, Mark Henry
May 17, 2020

Horrible service and the issues were never taken care of. I had to have another dealer fix the issues. Spent money while having to pay another company to fix issue. Communication was another issue. More

by STEVE
Recommend Dealer
No
Employees Worked With
Ryan Malinowski
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Steve, I appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving me a call so that we may discuss it with you further? Please contact me at your convenience. Thank you! Best, Danny Stapp Business Development Manager 239-596-9258

May 16, 2020

I used a coupon that the dealership mailed to me for an oil change. In addition they identified and completed a vehicle recall that I was unaware of. More

by AC
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Ac, We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Danny Stapp

May 16, 2020

Excellent service. I don’t remember his name but he was very helpful. I had my mom drop off my car and he was very nice to her! More

by AURADETRINIDAD
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Lee Glesmer, Terry Fallon, Ryan Malinowski, Joe Torregrasso, Michael Byrd, Lesther Fonte, Austin Sosa Poynor, Greg Santa
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, We're glad to hear you enjoyed your visit. We're looking forward to your next visit with us! Have a wonderful day. Sincerely, Danny Stapp

May 16, 2020

Russ was very informative and let me know step by step everything that was happening to my car while I waited. I always take my car to the dealership where I bought it for service. More

by jamigaffney
Recommend Dealer
Yes
Employees Worked With
Russ
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Naples! Sincerely, Danny Stapp

May 15, 2020

Great experience, Julian Fominaya was very thorough and made the experience great. Made my family and I feel comfortable and enjoyed the experience. 5 stars for Julian! More

by JBEAN829
Recommend Dealer
Yes
Employees Worked With
Alicia Smoot
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Jbean829, Thanks for your praise and kind comments about our team. Julian does and amazing job, and I am sure he will be thrilled once I tell him about your amazing review! Have a wonderful day! Best, Danny Stapp

May 15, 2020

Great service. Everyone was helpful and eager to answer my questions. They offered my family water and made the process very comfortable. The whole experience was easy and enjoyable. More

by CLRAISER
Recommend Dealer
Yes
Employees Worked With
Montese Crandall, Reinaldo Alarcon, Garvinn Charelus, Jesse Dorestil, Leandro Cepero
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Clraiser, Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Have a wonderful day. Best regards, Danny Stapp

May 14, 2020

I dealt with Lee in the service department about my 2015 Suburban. I brought the truck in on a recall issue. I explained to Lee about having to press the brake down harder at low speeds and he was able to f More

by TIMJOZA
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Timjoza, Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Have a wonderful day! Sincerely, Danny Stapp

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