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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

February 25, 2020

Oil change service completed without incident The dealer was super busy but I had an appointment. I was out within an hour which is reasonable More

by Carrie325
Recommend Dealer
Yes
Employees Worked With
I do not know who my service I take coordinator was. No name tag. Didn’t introduce himself but he was polite and caring and informative , Crista Poynor
Feb 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Carrie325, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

February 23, 2020

They are trying to improve their status, from the past few years. Never could make a deal and their attitudes were terrible. Its better now More

by Plasticsman57
Recommend Dealer
Yes
Employees Worked With
Jimmy Haggerman, Ed McKeon
Feb 25, 2020 -

Rick Hendrick Chevrolet Naples responded

Plasticsman57, at Hendrick we really are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our General Sales Manager Jasen Colon at 239-591-0991; we look forward to hearing from you soon.

February 23, 2020

Had a great experience. Matt F is the extremely knowledgeable and efficient!! I would highly recommend anyone going there in the future. Won’t go anywhere else More

by tedparsons89
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
Feb 25, 2020 -

Rick Hendrick Chevrolet Naples responded

Tedparsons89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

February 22, 2020

They were very accommodating in our emergency situation. Very friendly and helpful staff. They did everything they could to get us on the road again. It took several hours to dx. And fix the issue and I'm s More

by Popkist
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Popkist, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2020

I had some oil leakage from the engine.The service dept. I had some oil leakage from the engine. The service dept. took me the same day and repaired it in an hour. Service was very quick and courteous. More

by DOUGLAS WALCK
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Douglas Walck, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

February 22, 2020

Had an appointment scheduled for an oil change at 8:00. Got right in, at 9:00 I noticed Ryan and other service guys in a meeting across from the waiting area. 9:30 they are still in there and I needed to g More

by cindy.nelson84
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Cindy.nelson84, thank you; we appreciate your feedback!

February 22, 2020

Excellent service until now, I hope continue same service all the time, I have my car only one week, I don’t have to much experience. More

by MIRTA14
Recommend Dealer
Yes
Employees Worked With
Jose Amador, Jason Matthews, Alicia Smoot
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Mirta14, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2020

I have been restoring a 2006 Corvette. The car has I have been restoring a 2006 Corvette. The car has needed some major repair work in Rick Hendrick Chevrolet has done an outstanding job of helping me More

by BruceGoldstein
Recommend Dealer
Yes
Employees Worked With
Crista Poynor, Lee Glesmer
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Brucegoldstein, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2020

Brakes, rotors, air. The dealership is very organized and friendly, I have an 24 Malibu that needed more work than the car is worth, but we just use it in Florida and onl More

by faggiolig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Faggiolig, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We do hope we can be of assistance in the future. Take care!

February 21, 2020

DYLAN, JASON AND SCOTT WERE GREAT. ONLY PROBLEM WAS THERE WAS ONLY ONE KEY FOR THE CARE. JASON WENT BACK AND TOOK CARE OF THE PROBLEM. More

by EDNAPLES_99
Recommend Dealer
Yes
Employees Worked With
DYLAN MORRIS AND SCOTT ANDERSON - BOTH SHOULD BE 5 STAR, Jason Matthews, Ed McKeon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

EDNAPLES, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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