Rick Hendrick Chevrolet Naples

The staff was busy but remained informative,professional and pleasant. Mechanics were able to diagnose the multiple problems my older car had. They found an additional problem on the day I was to pick the c and pleasant. Mechanics were able to diagnose the multiple problems my older car had. They found an additional problem on the day I was to pick the car up, which was fixed and prevented another trip to the shop. More

Came for warranty and the advisor we had Jared Dickson went above and beyond. Definitely recommend scheduling with him. went above and beyond. Definitely recommend scheduling with him. More

They just want your money don't care about people life on hand, as I discovered as I asking for help with the recall that caused an accident. They tried to fix a recall had more issues after words, managers hand, as I discovered as I asking for help with the recall that caused an accident. They tried to fix a recall had more issues after words, managers says it's not their problem call GM. Thought they are GM but zero help nor do they want to help. Then they said they replaced a part, "all fixed" to discover they didn't do anything. They got paid by GM for services that wasn't completed. Called GM no return of call. Manager just lied straight to my face just to get me out the door. Called back no return of calls. Sent video and emails and nothing. Waste of bodies at this dealer ship. More

My name is Gibelson Lima, I bought a car at Rick Hendrick, about 4 months ago I cancelled a warranty that the car had, they told me that it would take a maximum of 60 days to be able to notice the r Hendrick, about 4 months ago I cancelled a warranty that the car had, they told me that it would take a maximum of 60 days to be able to notice the refund on my loan, but 4 months went by, they never sent the cancellation to the bank, I called many times to ask what happened and I never found the person in charge of doing that, I am more than upset by treating a customer like this, I hope I receive a response from Hendrick, otherwise I am going to post a comment like this every week until my case is resolved. mi nombre es Gibelson Lima, compré un carro en Rick Hendrick, hace como 4 meses cancelé una garantía que tiene el auto ,me dijeron que eso demorará máximo 60 días para poder notar el reembolso en mi préstamo, pero paso 4 meses nunca ellos mandaron la cancelación al banco, llame muchas veces para preguntar que paso y nunca encontré la persona encargada de hacer eso, estoy más que molesto por tratar así a un cliente, espero recibí una respuesta de Hendrick sino voy a subir un comentario asi cada semana hasta resolver mi caso. More

Worst dealership ever, would never buy a car from them again ! Such a horrible process from the beginning. I’m talking with wink news for all the xx I’ve had. again ! Such a horrible process from the beginning. I’m talking with wink news for all the xx I’ve had. More

My service visit for 2 of my vehicle was smooth and seamless. Jared , my service advisor was very helpful. seamless. Jared , my service advisor was very helpful. More

Everyone at the dealership is attentive, friendly and personable. Marlon is focused, professional and aims to please. We enjoyed working with him. personable. Marlon is focused, professional and aims to please. We enjoyed working with him. More

Chris Bargnesi was great toook care or an issue u had with the warranty company on file. Great service thank you with the warranty company on file. Great service thank you More

Panel was wonderful an did nit pressure me at all. Everyone that I dealt with was knowledgeable and kind. As always it is a pleasure to shop at Hendrick Chevrolet. Thank you! Everyone that I dealt with was knowledgeable and kind. As always it is a pleasure to shop at Hendrick Chevrolet. Thank you! More

Mala atención de parte del área de servicio mal trato al cliente decepcionado 🤮no me daban respuesta cliente decepcionado 🤮no me daban respuesta More