
Rick Hendrick Chevrolet Naples
Naples, FL
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I first called another dealer for service because it was closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service man closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service manager and he was excellent. He answered all my questions, got the work done when promised and did an all around great job. More
Long Distance (1,100 Mile) Work Truck Purchase My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was also very helpful and got my needed paperwork to me right away. More
Great Customer Service and Open Minded to Negotiations Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason t Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason to arrive at a mutually satisfactory deal. Also had great service from Scott Anderson Finance Manager More
Courteous and informative Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other need Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other needed areas. More
I arrived with out appointment and Services like always try to accommodate, courtesy and finish in good time. Meaby can offer a ( courtesy) carwash exterior like all good service dealers try to accommodate, courtesy and finish in good time. Meaby can offer a ( courtesy) carwash exterior like all good service dealers More
New Chevy purchase Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No pressure or hyperbole. The process did take a little longer than I expected, though. Can't wait for the new dealership building! More
well cared for My journey in the service department was long. However, they all took care of me at every step. May God bless you abundantly, Thank you My journey in the service department was long. However, they all took care of me at every step. May God bless you abundantly, Thank you More
Job well done Leather interior installed and window tint.............Please with service. Very dis satisfied with my sales agent for not following up on a touch up Leather interior installed and window tint.............Please with service. Very dis satisfied with my sales agent for not following up on a touch up paint order from the parts department. I had to take care of making sure it was done MYSELF !! Perhaps he lacks training. More
Smooth transaction. I really have nothing bad to say about the transaction. Everything went smoothly. Reinaldo lead us through all the steps along the way. He answered al I really have nothing bad to say about the transaction. Everything went smoothly. Reinaldo lead us through all the steps along the way. He answered all questions and was very attentive. More