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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,253 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,253 reviews

January 26, 2020

The service was great but usually they wash my car before finish so this time they didn't do it I don't know why More

by ESANTANAFUENTES
Recommend Dealer
Yes
Employees Worked With
Sergio ruiz
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Esantanafuentes, we are glad we could help! Unfortunately, we no longer offer courtesy washes after service appointments; I apologize for that and hope that it doesn't keep you from visiting us again in the future.

January 26, 2020

I first called another dealer for service because it was closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service man More

by DW1949
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, 5 stars
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Dw1949, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

January 26, 2020

Long Distance (1,100 Mile) Work Truck Purchase My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was More

by rwardevs
Recommend Dealer
Yes
Employees Worked With
Terry Degraw, Scott Anderson
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Rwardevs, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples!

January 26, 2020

Great Customer Service and Open Minded to Negotiations Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason t More

by cpt1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scherry and Scott Anderson, Jason Matthews
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Cpt1954, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you so much for your feedback! We hope you have a great day!

January 25, 2020

Courteous and informative Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other need More

by mem0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Ryan Malinowski
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Mem0, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We look forward to your next visit! Take care!

January 25, 2020

I arrived with out appointment and Services like always try to accommodate, courtesy and finish in good time. Meaby can offer a ( courtesy) carwash exterior like all good service dealers More

by LAZAROCABRERA
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Lazarocabrera, we are glad we could help! We're looking forward to your next visit with us!

January 25, 2020

New Chevy purchase Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No More

by DTHOMET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Nodal
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Dthomet, thank you so much for the positive review! We share your enthusiasm for a new facility and hope to see you again while we are deep into construction. :) Have a great day!

January 25, 2020

well cared for My journey in the service department was long. However, they all took care of me at every step. May God bless you abundantly, Thank you More

by Nancy J Horton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Michael Byrd, Kathy Fox
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Nancy J Horton, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations!

January 25, 2020

Job well done Leather interior installed and window tint.............Please with service. Very dis satisfied with my sales agent for not following up on a touch up More

by SUNRISENAPLES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Henry
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Sunrisenaples, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 24, 2020

Smooth transaction. I really have nothing bad to say about the transaction. Everything went smoothly. Reinaldo lead us through all the steps along the way. He answered al More

by DROIDS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Mem0, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We look forward to your next visit! Take care!

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