Rick Hendrick Chevrolet Naples

terrible service terrible communication money gab Why make appt when you dont even look at truck that day Had to rent truck of over a week 9 day I started telling issues with truck after 2 days of Why make appt when you dont even look at truck that day Had to rent truck of over a week 9 day I started telling issues with truck after 2 days of getting new truck now all problems is our fault I would NEVER buy from you again and would NEVER recommend Your dealership More

Sales Process Sales Associate and Sales Manager were very professional during the entire selling and buying process. Time it took to complete the purchase was minim Sales Associate and Sales Manager were very professional during the entire selling and buying process. Time it took to complete the purchase was minimal and xxu after the sale was timely. More

The service was great but usually they wash my car before finish so this time they didn't do it I don't know why finish so this time they didn't do it I don't know why More

I first called another dealer for service because it was closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service man closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service manager and he was excellent. He answered all my questions, got the work done when promised and did an all around great job. More

Long Distance (1,100 Mile) Work Truck Purchase My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was also very helpful and got my needed paperwork to me right away. More

Great Customer Service and Open Minded to Negotiations Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason t Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason to arrive at a mutually satisfactory deal. Also had great service from Scott Anderson Finance Manager More

Courteous and informative Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other need Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other needed areas. More

I arrived with out appointment and Services like always try to accommodate, courtesy and finish in good time. Meaby can offer a ( courtesy) carwash exterior like all good service dealers try to accommodate, courtesy and finish in good time. Meaby can offer a ( courtesy) carwash exterior like all good service dealers More

New Chevy purchase Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No pressure or hyperbole. The process did take a little longer than I expected, though. Can't wait for the new dealership building! More