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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

January 14, 2020

Always happy with the service and so glad you were open on Saturday! Lee was upbeat and very accomodating. We were glad to have the tire in stock. More

by STEVEESPINOSA
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 17, 2020 -

Rick Hendrick Chevrolet Naples responded

Steveespinosa, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

January 14, 2020

Routine checkup Waited for my car to have its normal checkup and fluid changes. Les Glesmer took care of me by greeting me and checking my portfolio. When the car was More

by pendolainc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 17, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Pendolainc! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2020

A complete nightmare. Run away. TOURIST SCAM ALERT. These guys gave me the run-a-round for months, costing my family thousands. Don't let them romance you with their slick salesme More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Case, Darian Lennix
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Brian, you don't give any real information on what happened in your situation and the salesman that you tagged has been away on active military duty for over a year. That said, we strive for 100% satisfaction at Rick Hendrick Chevrolet and feel that anything less is unacceptable. If you really did have a poor experience we would appreciate the opportunity to talk with you about it and make it right. Please contact our Sales Manager at 239-591-0991 at your convenience.

January 12, 2020

Lee was very quick to get to me and give me good price and time for completion very Professional and courteous Lee is a very good Pass it to the dealership More

by ANGEL1203_84
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Angel1203_84, thank you for your kind review; we are happy to pass along your comments to Lee and the team here at Rick Hendrick Chevrolet Naples! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

January 11, 2020

Ed Mckeon was excellent!! Interesting that I could not get a return call in December from the Service Manager regarding issues and delay in warranty work needing to be done............ More

by royela
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 11, 2020

Great job Matt Fisher set it all up and Jerry your diamond in the rough fantastic diesel mechanic proceeded to change my timing belt and noticed the water pump was leaking while he was there and he ch More

by SMOKEWHEEL37
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Jerry Diesel Mechanic extraordinaire , Ed McKeon, Kathy Fox
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Smokewheel37@aol.com, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

January 11, 2020

Dealer is competent. Scheduled an appointment from several dates & times offered. Service diagnosed the issue with my car, technicians were technically knowledgeable and efficient. Very satisfied wit More

by Lh1021
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Lh1021, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2020

The problem that I went in for was not fixed properly so now I have to go back. On top of that it took 3 hours without the problem being fixed correctly. More

by TOMMYR33
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 29, 2020 -

Rick Hendrick Chevrolet Naples responded

Tommyr33, Thank you for taking the time to leave us this a review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent visit. At a time that works best for you, please contact our Service Manager Crista Poynor at 239-591-0991 x5040. We look forward to hearing from you soon.

January 11, 2020

Great job I’ll be back!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great costumer service and timeliness and cleanliness of vehicle Please send some coupons if toffee that Outstanding work by all More

by Rick S
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Rick S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

January 11, 2020

Made an appointment for and oil change, they took me right in and called me when it was done, no runs no drips no errors! More

by Skibon7000
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Skibon7000, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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