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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

December 11, 2019

Excelente service the sales person Austin it’s a awesome Fast and excellent service a lot help making dealings Austin the guy Work in sales very helpful. Thanks for help me to find the right an for my wo More

by MIRIAMBARRIOS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sosa, Austin Sosa Poynor
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Miriambarrios53, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We do hope we can be of assistance in the future. Take care!

December 11, 2019

Excellent service continues I am in the process of restoring a 2006 Corvette. Kayla and lead from the service department have been exceptional In making certain my car and I have More

by BruceGoldstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Kayla Chew, Perry Zbikowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

BruceGoldstein, this sounds like a very cool project and we at Rick Hendrick Chevrolet Naples are excited to be a part of it! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2019

Friendly, quality service Ryan did a great job following up with my service needs. Answered every question I had and went above and beyond what I asked for. Overall great exper More

by GREG.GLYNN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Greg.glynn2, thanks for your praise and kind comments about Ryan. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2019

Lee is AWESOME Lee was so helpful and professional! Excellent service response time and made the stressful breakdown less painful. He was understanding and knew that More

by amallette01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Amallette01, thank you for your kind review; we are happy to pass along your comments to Lee and the team here at Rick Hendrick Chevrolet Naples! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2019

Quick oil vhange Car was registered by Matt (Fisher?) who was friendly and courteous. He showed me the cabin filter that needed changing. Service was completed in time More

by JFlagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher? In Service.
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Jflagg, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

December 11, 2019

Great service!!! Amazing service, very clear communication & friendly as well. Car is running great after going in for service as well & great job with the wash! Overa More

by danielavaldes92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Danielavaldes92, we are so happy to read such a great review about Rick Hendrick Chevrolet Naples! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2019

Average Customer Service At Best Customer service is average at best. Following up seems like a big challenge at this service center. Left a VM for Ryan after my service, and he never More

by dbardis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Malinowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (239) 301-3621 so we can discuss your experience further. We look forward to hearing from you.

December 10, 2019

Warranty I drove in with no appointment my radio would not turn off .Talked to a service manager named Ryan I believe,Anyway he took my car into the service ba More

by gr.ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Gr.ta, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2019

Waiting 2.5 hrs with an appointment is ridiculous My last service appointment. Would not come back or recommend anyone at this dealership. Besides it being a horrible place to have to wait. Can’t bel More

by STRAMAGS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Malinowski
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Stramags, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (239) 301-3621 so we can make your experience a positive one.

December 09, 2019

Muchas Gracias Gracias por toda su ayuda con la Truck que compramos y mucho más al vendedor Carlos que nos ayudó en todo y nos informó con todo diciendo lo mejor par More

by katiuska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Katiuska, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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