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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

November 29, 2019

Quick patch Had a nail in my tire, luckily it was easily patched. The techs had the tire off, patched, balanced and back on in no time. They also processed the re More

by Bjjacobs84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but everyone was very helpful
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Bjjacobs84, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Naples!

November 28, 2019

08 Yukon Hybrid Brought my hybrid down to see Matt as the motor had just been rebuilt. They diagnosed and assessed the problem in less than an hour. Even thigh I did More

by Matthew J Norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Matthew J Norris, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2019

New car Very proffessional all questions answered with experienced knowledge and without bending facts to obscure faults The dog and pony show found in some More

by DART19
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, Jamie Murphy, Alex Oliveira
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Dart19, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

November 28, 2019

Excellent experience. I recommend a 100% this dealership,Fabian,George and Matt the Gm went above and beyond to help me and my husband to buy his dream car,thank you for ev More

by Claudya18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Lafrinier, Fabian Pineros, George Case
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Claudya18, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 28, 2019

went in to change an oil cooler gasket on my chevy eco cruze Overpriced and extremely slow but they do a good job... no rentals or curtesy rides so bring someone with you for a ride....hour or more for an oil ch More

by myleshuff77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Fallon
Jan 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Rick Hendrick Chevrolet Naples

November 27, 2019

Service Ryan has always been awesome. I’ve always had a good experience and appreciate no intimidation on sales. Really 25 words minimum?? I’m a busy girl! Th More

by CHRISSYHDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Nov 27, 2019 -

Rick Hendrick Chevrolet Naples responded

Chrissyhdm, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2019

Outstanding service and empathy I want to compliment Austin Sosa, Salesman, Jason Matthews, Sales Manager, and Susan Gessler, Finance Producer, who assisted me when I converted my 39 More

by RAGUINTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gessler, Jason Matthews, Austin Sosa
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Raguinta, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

November 27, 2019

We had a great experience. We appreciate Jessie and his team in helping us pick out a vehicle that fit our needs. We Couldn't be happier. More

by Daisyhuebbe
Recommend Dealer
Yes
Employees Worked With
Mark Russell, Jesse Dorestil
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Daisyhuebbe, we are very happy to have provided you with such a positive experience!

November 27, 2019

Matt is a keeper Great service. Matt is a Keeper but not a bee keeper (inside joke). He was clearly on his game. He kept me informed and delivered as promised. Wel More

by merklecarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher ?
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Merklecarl, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples!

November 27, 2019

Matt was great Matt got me in and out the fastest way he could. He was knowledgeable and considerate. It was my first time to the service department and I will def More

by MILKA484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 01, 2019 -

Rick Hendrick Chevrolet Naples responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Naples!

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