
Rick Hendrick Chevrolet Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,244 reviews
Quick patch Had a nail in my tire, luckily it was easily patched. The techs had the tire off, patched, balanced and back on in no time. They also processed the re Had a nail in my tire, luckily it was easily patched. The techs had the tire off, patched, balanced and back on in no time. They also processed the repair claim for me since I have wheel and tire coverage. They even washed and vacuumed my car before returning it. Great service all around. More
08 Yukon Hybrid Brought my hybrid down to see Matt as the motor had just been rebuilt. They diagnosed and assessed the problem in less than an hour. Even thigh I did Brought my hybrid down to see Matt as the motor had just been rebuilt. They diagnosed and assessed the problem in less than an hour. Even thigh I did not purchase the replacement parts from them, they were more than happy to help. More
New car Very proffessional all questions answered with experienced knowledge and without bending facts to obscure faults The dog and pony show found in some Very proffessional all questions answered with experienced knowledge and without bending facts to obscure faults The dog and pony show found in some dealers was not shown More
Excellent experience. I recommend a 100% this dealership,Fabian,George and Matt the Gm went above and beyond to help me and my husband to buy his dream car,thank you for ev I recommend a 100% this dealership,Fabian,George and Matt the Gm went above and beyond to help me and my husband to buy his dream car,thank you for everything.I will definitely continue buying from Rick Hendrick Chevy of Naples. More
went in to change an oil cooler gasket on my chevy eco cruze Overpriced and extremely slow but they do a good job... no rentals or curtesy rides so bring someone with you for a ride....hour or more for an oil ch Overpriced and extremely slow but they do a good job... no rentals or curtesy rides so bring someone with you for a ride....hour or more for an oil change... This place is for non workiing retirees.... More
Service Ryan has always been awesome. I’ve always had a good experience and appreciate no intimidation on sales. Really 25 words minimum?? I’m a busy girl! Th Ryan has always been awesome. I’ve always had a good experience and appreciate no intimidation on sales. Really 25 words minimum?? I’m a busy girl! This will deter people from doing this survey More
Outstanding service and empathy I want to compliment Austin Sosa, Salesman, Jason Matthews, Sales Manager, and Susan Gessler, Finance Producer, who assisted me when I converted my 39 I want to compliment Austin Sosa, Salesman, Jason Matthews, Sales Manager, and Susan Gessler, Finance Producer, who assisted me when I converted my 39 month leased Camaro to purchase. I did not have a good experience when I traded my former Camaro 3 years ago and leased my 2017. I felt I was exploited and sold packages I didn’t need. I explained my former experiences and they addressed my concerns and went over and above to fix certain items in order to ensure I was happy with them and the Rick Hendrick dealership. I now feel like a valued customer. More
We had a great experience. We appreciate Jessie and his team in helping us pick out a vehicle that fit our needs. We Couldn't be happier. team in helping us pick out a vehicle that fit our needs. We Couldn't be happier. More
Matt is a keeper Great service. Matt is a Keeper but not a bee keeper (inside joke). He was clearly on his game. He kept me informed and delivered as promised. Wel Great service. Matt is a Keeper but not a bee keeper (inside joke). He was clearly on his game. He kept me informed and delivered as promised. Well done. More
Matt was great Matt got me in and out the fastest way he could. He was knowledgeable and considerate. It was my first time to the service department and I will def Matt got me in and out the fastest way he could. He was knowledgeable and considerate. It was my first time to the service department and I will definitely go back. More