
Rick Hendrick Chevrolet Naples
Naples, FL
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It was great. We bought a great truck at a good price It was great. We bought a great truck at a good price. It was easy and with our busy schedule they came out to our place to drop off truck. It was great. We bought a great truck at a good price. It was easy and with our busy schedule they came out to our place to drop off truck. More
Service Fast and courteous service. No complaints whatsoever. Will continue to take my car in for service. Everyone is always very nice and understanfing if c Fast and courteous service. No complaints whatsoever. Will continue to take my car in for service. Everyone is always very nice and understanfing if car issues. More
Oil and tire rotation It was fine and car done in the estimated time given and the car was washed which I asked them to do. Terry Fallon was very nice. It was fine and car done in the estimated time given and the car was washed which I asked them to do. Terry Fallon was very nice. More
No info provided I had an oil change scheduled, and also had the tech look at my paint, which is peeling off on the passenger rear quarter panel and rear passenger doo I had an oil change scheduled, and also had the tech look at my paint, which is peeling off on the passenger rear quarter panel and rear passenger door. The service specialist told me that my warranty first cover paint, and that I would need to reach out to GM for answers. He didn't offer the number to where or who I could contact, and kindly sent me on my way. We purchased this vehicle less than a year ago, and it's frustrating that tdee paint is peeling. As part of my extended warranty, the was some protectant added to the paint and I'm wondering I'd this had anything to do with it. More
Exceptional customer service I have nothing but wonderful things to say about Rick Hendrick Chevrolet Naples. Mark, Austin and Travis were so helpful throughout the auto buying pr I have nothing but wonderful things to say about Rick Hendrick Chevrolet Naples. Mark, Austin and Travis were so helpful throughout the auto buying process to make it as simple and stress free as possible. I was in contact with many dealerships but nothing compared to the comfort & care that you feel. If you are looking for a honest and fair dealership this is the place to go. I traveled a few hours to get here and it was well worth it- I will buying all of my vehicles here in the future. Highly recommended ! Thank you for wonderful experience. More
Excellent service The staff was polite and very helpful. Quick efficient service and courteous staff. Thank you Rick Hendricks Chevrolet for being there and doing such The staff was polite and very helpful. Quick efficient service and courteous staff. Thank you Rick Hendricks Chevrolet for being there and doing such a great job on my car. More
Excellent Service Experience It was a pleasure working with Ryan. He was very knowledgeable and customer oriented. Very pleased with the experience. My Corvette was ready when It was a pleasure working with Ryan. He was very knowledgeable and customer oriented. Very pleased with the experience. My Corvette was ready when promised. Ryan gave me important information relative to a problem that I was experiencing with my radio/gps system. More
2019 Camaro Drove 130 mi on a Sunday for a 2019 Camaro Convertible 2SS in Shock color. Jesse & Mark did a Fair Deal - Great Christian principles Company Drove 130 mi on a Sunday for a 2019 Camaro Convertible 2SS in Shock color. Jesse & Mark did a Fair Deal - Great Christian principles Company More
Ed Mckeon is a key employee in my estimation he is very helpful with his direct customers. What I have observed over the years is his willingness to help other is a key employee in my estimation he is very helpful with his direct customers. What I have observed over the years is his willingness to help other team members and all customers that come to get their cars serviced. Ed Mckeon is the reason that I even still entertain the thought of buying another GM product. Ed Mckeon strives for excellence in his customer service and his get it done attitude. I would be more than happy to talk to any of Ed’s supervisors about my 100 or let’s say 1000 percent satisfaction. Please contact me at anytime to discuss my satisfaction with the service I have received from Ed this visit and all of my visits where Ed was my service advisor. More
Bulge in side of tire No call that tire was in. Said our fault immediately and wouldn’t honor warranty. Only 14,000 miles and paying $125 for a tire already. Entered model No call that tire was in. Said our fault immediately and wouldn’t honor warranty. Only 14,000 miles and paying $125 for a tire already. Entered model of car wrong. More