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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,246 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,246 reviews

November 01, 2019

It was great. We bought a great truck at a good price It was great. We bought a great truck at a good price. It was easy and with our busy schedule they came out to our place to drop off truck. More

by Alexv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Nov 04, 2019 -

Rick Hendrick Chevrolet Naples responded

Alexv4, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!

November 01, 2019

Service Fast and courteous service. No complaints whatsoever. Will continue to take my car in for service. Everyone is always very nice and understanfing if c More

by la_mjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Nov 04, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi La_mjg, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Thank you, and have a fantastic day!

November 01, 2019

Oil and tire rotation It was fine and car done in the estimated time given and the car was washed which I asked them to do. Terry Fallon was very nice. More

by EEDZ22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Nov 04, 2019 -

Rick Hendrick Chevrolet Naples responded

Eedz22, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

October 31, 2019

No info provided I had an oil change scheduled, and also had the tech look at my paint, which is peeling off on the passenger rear quarter panel and rear passenger doo More

by DML082870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed McKeon
Nov 18, 2019 -

Rick Hendrick Chevrolet Naples responded

DML082870, we at Rick Hendrick Chevrolet strive to give our customers an exceptional experience and we seem to have missed the mark with you. Please reach out to our Service Manager Crista Poyner 230-591-0991 x 5040 at your convenience to give us a chance to try again. Thank you and have a great day!

October 31, 2019

Exceptional customer service I have nothing but wonderful things to say about Rick Hendrick Chevrolet Naples. Mark, Austin and Travis were so helpful throughout the auto buying pr More

by brianna7978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Mark Russell, Austin Sosa
Nov 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Brianna7978, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

October 31, 2019

Excellent service The staff was polite and very helpful. Quick efficient service and courteous staff. Thank you Rick Hendricks Chevrolet for being there and doing such More

by cswan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Nov 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Cswan51, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

October 30, 2019

Excellent Service Experience It was a pleasure working with Ryan. He was very knowledgeable and customer oriented. Very pleased with the experience. My Corvette was ready when More

by Rmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Nov 01, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Rmiles, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2019

2019 Camaro Drove 130 mi on a Sunday for a 2019 Camaro Convertible 2SS in Shock color. Jesse & Mark did a Fair Deal - Great Christian principles Company More

by JwPifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Russell, Jesse Dorestil
Nov 01, 2019 -

Rick Hendrick Chevrolet Naples responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

October 27, 2019

Ed Mckeon is a key employee in my estimation he is very helpful with his direct customers. What I have observed over the years is his willingness to help other More

by SMOKEWHEEL37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Oct 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Smokewheel37, thanks for your praise and kind comments about our Ed - we completely agree and feel lucky to have him here at Rick Hendrick Chevy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2019

Bulge in side of tire No call that tire was in. Said our fault immediately and wouldn’t honor warranty. Only 14,000 miles and paying $125 for a tire already. Entered model More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name of the original person, Ryan Malinowski
Nov 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Jill, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (239) 301-3621 so we can discuss your experience further. We look forward to hearing from you.

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