
Rick Hendrick Chevrolet Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,246 reviews
Great service advisor I had the best experience with service advisor Terry as he went above and beyond to help me when we thought I had a maintenance and service contract b I had the best experience with service advisor Terry as he went above and beyond to help me when we thought I had a maintenance and service contract but GM was not covering the repairs and it turned out my maintenance contract was current but service one was expired. He took the time to make several phone calls to see if he couldn’t get this approved and it was very much appreciated More
It seems that the job was well done. My car was included in the recall and I was able to get it taken in for service in good time which i appreciated because I was concerned for my safety My car was included in the recall and I was able to get it taken in for service in good time which i appreciated because I was concerned for my safety. More
Waiting room experience Your service was great but your waiting room sucks 3 day old newspapers old magazines candy machines casting 25 cents. It also looks very tacky Your service was great but your waiting room sucks 3 day old newspapers old magazines candy machines casting 25 cents. It also looks very tacky More
SALESMEN ARE JERKS! They don’t even know what inventory is on their lot, they lie to your face and believe they are telling you the truth, what idiots, so many at one loc They don’t even know what inventory is on their lot, they lie to your face and believe they are telling you the truth, what idiots, so many at one location, including the management. More
Cooling system repair We were on our way from Port Charlotte, FL, to Miami for my wife's doctor appointments when we broke down on Alligator Alley. Triple A towed us to the We were on our way from Port Charlotte, FL, to Miami for my wife's doctor appointments when we broke down on Alligator Alley. Triple A towed us to the dealership. They got us checked in, gave us a ride to the car rental all while staying a little past their closing time. They diagnosed and repaired the car the next day. They exceeded all expectations. More
Came in without an appointment for an oil change. Great serv I came in without an appointment to get an oil change. I was greeted courteously and my truck's oil was changed in reasonable time. I came in without an appointment to get an oil change. I was greeted courteously and my truck's oil was changed in reasonable time. More
Great service You guys were great! You got my car done and the time I needed it and there was no hassle or pressure it was wonderful You guys were great! You got my car done and the time I needed it and there was no hassle or pressure it was wonderful More
Service I had a great experience. Lee the service advisor was ready for me when I arrived and picked up my car later. I was impresssed that Lee even had my ca I had a great experience. Lee the service advisor was ready for me when I arrived and picked up my car later. I was impresssed that Lee even had my car HAND washed. Very importiant to me as I own a ZO6 Corvette that I baby. THANKS Lee you are awesome More
Oil change Lee got me in as a walk in and took great care of me He did not push to get everything done today he just informed me what needs to be done and give Lee got me in as a walk in and took great care of me He did not push to get everything done today he just informed me what needs to be done and give him a call I can get it in More
2020 Camaro From my first phone call until the sale was over I was treated with the upmost respect, the dealership made me feel like I was apart of the family and From my first phone call until the sale was over I was treated with the upmost respect, the dealership made me feel like I was apart of the family and they yave definitely earned my business in the future! More